SLED Account Manager

HP•Spring, TX
•$162,050 - $254,450

About The Position

The SLED Account Manager develops and nurtures strategic partnerships with Local Government and Education clients, serving as a trusted advisor and aligning HP solutions with clients’ business goals. The role contributes to sales policies and targets and works with internal teams to develop effective solutions. It owns pan-HP account plans across PC, Print, and Poly for strategic SLED accounts, with an emphasis on larger deals, portfolio management, and selling HP offerings. The position develops client relationships up to the executive level, identifies customer requirements, and aligns them with HP capabilities and suitable direct or indirect supply channels. The role develops and executes sales strategies and territory account plans to grow revenue and market share, manages sales quotas, and negotiates contracts. It works with partners to improve win rates, monitors sales performance and implements corrective actions, maintains opportunities in the pipeline tool, and uses existing opportunities to expand within accounts. The Account Manager also conducts regular client business reviews to assess satisfaction, gather feedback, and identify opportunities for improvement. This role typically calls for 4–7 years of relevant experience, or an advanced degree with 3–5 years of experience. It is a full-time sales position with 75% travel. The stated on-target earnings range is $162,050–$254,450 USD annually, with a 60% salary / 40% incentive mix. Additional bonus and/or equity opportunities may be available to U.S. candidates.

Requirements

  • Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or commensurate work experience or demonstrated competence.
  • Typically 4–7 years of work experience, preferably in account management, telesales, product specialty (computers, printers, servers, storage), or a related field; alternatively, an advanced degree with 3–5 years of work experience.
  • Knowledge and skills in business development, business-to-business sales, cold calling, conflict resolution, customer relationship management, inside and outside sales, marketing, product knowledge, sales development and processes, prospecting, territory management, selling techniques, and upselling.
  • Cross-organizational skills in effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Nice To Haves

  • Certified Technology Sales Professional (CTSP) certification.
  • Experience in account management, telesales, or product specialty involving computers, printers, servers, or storage.

Responsibilities

  • Own and coordinate pan-HP (PC, Print, Poly) account plans for strategic SLED accounts, focusing on larger deals, portfolio management, and selling HP offerings.
  • Identify customer requirements, map them to HP capabilities, and select the appropriate direct or indirect supply chain.
  • Build professional relationships with clients up to the executive level and develop an understanding of their business needs.
  • Engage partners to improve win rates on selected deals and achieve and manage quarterly, half-yearly, and yearly sales quotas.
  • Develop and execute sales strategies and territory account plans to grow revenue and market share.
  • Lead contract negotiations to secure profitable deals while maintaining positive client relationships.
  • Monitor and analyze sales performance metrics, identify areas for improvement, and implement corrective actions.
  • Enter and update opportunities in the pipeline tool; recommend and implement pipeline management practices.
  • Leverage existing opportunities to expand into multiple business units within client accounts.
  • Conduct regular business reviews with clients to assess satisfaction, gather feedback, and identify areas for improvement.
  • Contribute to sales policies and targets and engage internal teams to develop effective solutions.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long-term and short-term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Paid parental leave of 4–12 weeks based on tenure
  • 13 paid holidays
  • Flexible paid vacation and sick leave
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