SKILLED TECHNICIAN

AutoNation • Towson, MD

7d

About The Position

The Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealership and factory standards. The role builds Customer loyalty by developing trust and confidence in AutoNation as a caregiver for vehicle safety and reliability. Technicians diagnose malfunctions, complete authorized repairs, conduct multi-point inspections, document work, and coordinate with Parts and Service teams. Performance is measured by targeted production and Customer Satisfaction Index results. AutoNation offers factory training, OEM certification support, and opportunities for career advancement.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience as an automotive technician.
• Automotive technical training, varying based on store needs.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver's license and an acceptable, safe driving record that can be maintained.
• Passion for cars and customer service.

Responsibilities

• Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, following dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and Customer communication.
• Diagnose the cause of malfunctions and perform repairs when authorized by the Customer.
• Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal Technician tools that are not inventoried by the Service department as special tools.
• Stay current with factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive pay and benefits.
• Paid training and OEM certification support.
• Competitive compensation and 401k matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts through YouDecide, with offers from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED