Skilled Technician

AutoNation • San Jose, CA

3d

About The Position

The Express Service Technician performs assigned vehicle maintenance in accordance with dealership and factory standards. The role builds customer loyalty by developing trust and confidence in AutoNation as a caregiver for vehicle safety and reliability. The technician works efficiently and accurately, coordinates with the Parts Department and Service Advisors, documents work, keeps current with factory technical bulletins, and participates in factory-sponsored training as appropriate. Success is measured by targeted production and Customer Satisfaction Index results. Career growth opportunities may include Service Technician and Service Advisor roles.

Requirements

• High school diploma or equivalent.
• Attention to detail.
• Ability to follow processes to ensure quality and safety.
• Valid in-state driver's license and an acceptable, safe driving record that is maintained.
• Passion for cars and customer service.

Nice To Haves

• Experience as an express or quick-lube technician is preferred.

Responsibilities

• Perform vehicle maintenance work listed on repair orders efficiently and accurately, following dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication effectively.
• Document work performed on each vehicle on the repair order.
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation and 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.
• Paid training and OEM certification support.
• Opportunities for career growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED