Ski Service Manager

Switchback Sports and Skis on the Run•Park City, UT

47d•Onsite

About The Position

This individual is responsible for all daily operations in the service and repair procedures for Switchback Sports. We believe that an impeccable customer experience starts and ends with a happy and passionate staff. We are a company of like-minded individuals who value time spent in the outdoors above all. While cliche, we believe in the words "Work Hard, Play Hard". We offer a free ski pass to full time employees, and structure our schedule with morning and afternoon shifts to allow our staff to ski 3-5 days a week, every week, while working a full time position. Our size and structure allow for plentiful growth opportunities within our company for those who want a career that balances success with a passion for the outdoor industry. Our management team thrives on nurturing staff within our organization into positions of success, while having a great time doing it.

Requirements

Must have knowledge of all service offerings and related equipment.
Must have experience tuning and repairing winter related ski equipment.
Must exhibit strong leadership skills.

Nice To Haves

Opportunity for advancement

Responsibilities

Must have knowledge of all service offerings and related equipment.
Must have experience tuning and repairing winter related ski equipment.
Responsible for overseeing the service and repair of customer and rental related equipment.
Must exhibit strong leadership skills.
Able to oversee maintenance of rental inventory, all repair shop tools, machines, and equipment.
Maintain a clean and safe work environment for employees as well as guests.
Hire all positions related to service.
Create SOPs to be used in all locations for – tuning, repairs, pricing.
Manage service staff – assist with hiring, training, etc.
Manage ski tuning, mounting, testing, bike tuning and repair.
Research and execute service equipment and buy accordingly.
Responsible for all repair inventory such as wax, ptex, hole plugs, etc.
Make sure all rental equipment is maintained.
Order all supplies and equipment necessary for maintenance of shop area and rental equipment.
Reports to General Manager and Owner.
All other duties, activities and processes as assigned.