Ski Rental Attendant

Omni Hotels & Resorts•Hot Springs, VA
•Onsite

About The Position

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Overview: The Ski Rental Attendant is responsible for assisting guests in obtaining rental equipment for the Mountain Lodge Operations and is expected to ensure proper fitting for skis, boots, snowboards and accessories.

Requirements

  • High school diploma or equivalent.
  • Must provide excellent service to internal and external customers.
  • Must have excellent oral and written communication skills.
  • Must be attentive to detail.
  • Must have the ability to adapt to unexpected situations.
  • Must be able to remain calm and portray a friendly demeanor in stressful situations.
  • Must be able to work a flexible schedule including weekends, holidays and occasional evenings.

Responsibilities

  • Must have full familiarity with rental options and prices.
  • Must have full knowledge of equipment uses and skis and snowboards.
  • Station set-up and tools.
  • Calculate dins and adjust binding for each guest.
  • Perform any other duties as assigned by the rental manager.
  • Check every binding with a boot for each rental.
  • Inform each guest how to use the equipment rented.
  • Give each guest a return slip and inform guest of ski number.
  • Provide services to guests.
  • Be pleasant, smile and greet all guests, using surnames when obtained.
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