Ski Area Attendant

City of Casper•Hogadon Basin - Casper, WY

2d•Onsite

About The Position

Join our Hogadon Basin Ski Area Team! This position is for the Winter Season with flexible hours to include nights and weekends. Love the snow? Enjoy helping people? Want to be part of the mountain action this winter? Hogadon Basin Ski Area is now hiring Ski Area Attendants for Ski Lift Operators & Guest Services Staff for the 2025–2026 winter season! This fun and active role is perfect for friendly, reliable individuals who enjoy the outdoors and thrive in fast-paced, customer-focused environments. Incumbents are responsible for providing courteous customer service associated with point of sale systems and safely operating the ski lift at the ski area.

Requirements

Six months experience in a public setting providing customer service preferred.
Must have reliable transportation.
Must be at least 18 years of age.
Knowledge of customer service principles.
Knowledge of cashiering and mathematical calculations.
Knowledge of record keeping.
Knowledge of standard safety practices and procedures.
Knowledge of basic principles of health and sanitation standards.
Ability to work a variety of shifts including weekends, nights, and holidays as needed.
Ability to be flexible with changing assignments.
Ability to learn and follow compliant cash handling methods and procedures.
Ability to learn and follow proper cash register operation.
Ability to routinely demonstrate the City of Casper core values.
Ability to encourage safety protocols to all visitors and customers.
Ability to learn and practice safe ski lift loading and unloading practices.
Ability to keep accurate records of work performed.
Ability to respond to inquiries, complaints, and requests.
Ability to follow written and verbal instructions and direction.
Ability to safely operate and handle equipment and supplies.
Ability to care for applicable tools and equipment.
Ability to handle multiple customers at the same time.
Ability to learn general layout of facility to provide assistance to patrons.
Ability to clean-up work sites in a neat and orderly fashion.
Ability to learn to assess problems in the field and conduct measures to correct the problem.
Ability to operate modern office equipment, software, and operating systems/applications.
Ability to maintain a neat and professional appearance.
Ability to follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor.
Ability to establish and effective working relationships with those contacted in the course of work.
Skill in operating in a courteous, knowledgeable and tactful manner with staff and general public.
Skill in oral and written communication, sufficient to exchange or convey effective information and to receive work direction.

Nice To Haves

Possession of a valid Wyoming Driver’s License preferred.

Responsibilities

Attends the front desk of the ski area and provides general information in person or by telephone, such as the services provided, issuing passes, taking associated fees and cashiering, and similar customer service duties.
Monitors use of ski lift including observing and assisting customers in the safe loading and unloading of the ski lift.
Maintains load and unload areas around all lift stations, including shoveling snow, removing debris, and setting-up cones or signs.
Provides general oversight of participants to ensure participant safety and compliance with appropriate policies and general information about the facility and/or events.
Maintains clean and orderly cashier station and performs routine cleaning tasks, as assigned, including light cleaning of lift chairs, equipment, and facility common areas.
Completes daily operational reports and inspections, as assigned, and assists with basic receptionist and clerical work.
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
Performs other duties of a similar nature or level.