Ski Rental Technician

Mission Ridge Ski Resort•Wenatchee, WA
•$17 - $18•Onsite

About The Position

The Rental Equipment Technician is responsible for issuing, adjusting, and maintaining ski and snowboard rental equipment for guests in a fast-paced environment. This role ensures that each guest is matched with appropriate gear based on their size and ability, while upholding Mission Ridge’s service standards. The ideal candidate is detail-oriented, guest-focused, and able to balance technical equipment tasks with strong interpersonal service.

Requirements

  • Ability to understand safety rules, operating and maintenance instructions, and procedure manuals.
  • Capable of writing routine reports and correspondence clearly and accurately.
  • Confident in speaking with individuals and groups, including guests and coworkers.
  • Able to perform basic arithmetic (addition, subtraction, multiplication, and division) using whole numbers, fractions, and decimals.
  • Apply commonsense understanding to carry out instructions delivered in written, oral, or diagram form.
  • Handle problems involving several concrete variables in standardized situations with efficiency and calmness.
  • High school diploma or general education degree (GED) preferred.
  • One to three months of related experience and/or training is preferred, though equivalent combinations of education and experience will be considered.
  • Employees must obtain current ski binding certifications, which will be provided and facilitated by the employer.
  • Ability to stand for extended periods, as well as bend, reach, and lift light to moderately heavy objects.
  • Able to move efficiently within the shop and interact with equipment and guests regularly.
  • Clear communication, focus, and attention to safety are essential during guest interactions and busy operating periods.
  • Must be able to read reports and use computer.
  • Must be able to hear well enough to communicate with coworkers.
  • Consistent and constant standing and walking while in operation.
  • The position requires the ability to stand, walk, climb, balance, kneel, stoop, and crouch for extended periods.
  • Must be able to lift a minimum of 50 pounds.
  • Must be able to write, type, and use phone system.

Responsibilities

  • Quote rental rates and recommend ski or snowboard equipment suited to guest size and ability.
  • Use touchscreen scanners to accurately record guest information.
  • Issue rental equipment promptly and efficiently, ensuring proper fit and guest safety.
  • Deliver professional and friendly service, maintaining consistency with Mission Ridge’s guest service standards.
  • Clean, adjust, and maintain rental equipment to ensure proper function and safety.
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