Ski Cashier Attendant

Omni Hotels & Resorts•Hot Springs, VA
•Onsite

About The Position

The Omni Homestead Resort & Spa has been delighting vacationers for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Requirements

  • Must have excellent customer service skills.
  • Must be able to work weekends and holidays.

Nice To Haves

  • Previous cashier/guest service experience preferred.

Responsibilities

  • Provide the best guest service based on Omni Service Standards.
  • Daily set-up, operation and cleanliness of Ski School and Hobbits/ Sales desk and Call center.
  • A complete understanding of all Ski School Programs and products and how to sell them to our guest.
  • Be able to make cash, credit card transactions.
  • Administer daily computer system opening and closing in RTP station.
  • Frequently assists guests in resolving queries regarding all departments in the ski area including (but not limited to) lifts, ticket/pass sales, rental/repair services, F&B Outlets, retail, Ski School and Hobbits and Ski Patrol.
  • Responsible for distributing information to guests and associates for all aspects of the ski area such as trail conditions, events and activities, lift opening and closings.
  • Input of Instructor schedules and making schedule changes in RTP.
  • Tracking training for staff training at RTP.
  • Administer daily closing cash outs and balancing end of day deposits.
  • If you are a trained instructor, you may be asked to teach a lesson.
  • Have a clear understanding of all resort and ski school policies and procedures based on Omni Resorts standards and staff manual.
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