Site Training Manager

GardaWorld•Kansas City, MO

4d•Onsite

About The Position

Lead Engaging, High-Impact Security Training Programs as a Site Training Manager! The Training Manager will lead the design and delivery of high-quality training programs for our security personnel and staff. In this role, you’ll play a key part in shaping a culture of excellence, compliance, and continuous improvement, ensuring our teams are confident, capable, and prepared. If you thrive in a fast-paced environment, love collaborating across departments, and are committed to professional integrity, we’d love to meet you.

Requirements

Authorized to work in the United States
Able to pass an extensive screening process
3-5 years of professional experience in a training/security/law enforcement environment with a combined concentration of quality assurance, quality control, open-platform training, licensing and credentials, and contract compliance/investigations.
A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.

Nice To Haves

Prior experience in the security industry, law enforcement, and/or military is a plus.
Possess superb multi-tasking ability and organizational skills
Strong verbal and written communication skills

Responsibilities

Develop and deliver training programs (classroom, online, self-study) for security and non-security staff.
Create and manage monthly/quarterly training calendars in coordination with leadership.
Conduct initial, refresher, and specialized training to meet licensing and contract requirements.
Monitor training effectiveness and staff performance; adjust programs as needed.
Maintain accurate training records, attendance, and performance data.
Coach and evaluate field training officers and support their development.
Provide security awareness training during onboarding and ongoing sessions.
Act as a resource for staff on training and security-related questions.
Collaborate with HR, Compliance, and department leaders to align training with organizational goals.
Recommend improvements to training delivery and security service effectiveness.
Support recruiting and hiring processes when needed.
Maintain certifications (e.g., CPR, First Aid, AED) and stay current on policies and procedures.
Communicate clearly and professionally; maintain confidentiality at all times.
Promote a culture of safety, integrity, and continuous improvement.
Evaluate staff performance in real-world scenarios to ensure training compliance.
Perform other duties as assigned.