Site Manager

DoorDash • Boulder, CO

6d • Onsite

About The Position

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. In this role, you’ll manage a 5-15k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers.

Requirements

• 3+ years of team leadership experience in high-volume operations (retail, grocery, hospitality, fulfillment, logistics, or operations).
• Proven track record of developing people and delivering results.
• Managed high-performance teams of 10+ employees.
• Act like an owner, supporting a 24/7 business across multiple shifts.
• Solve problems from first principles and resist "this is how it's always been done" thinking.
• Thrive in ambiguous, startup environments with rapid change and learning.
• Analytical and data-first problem solver.
• Experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
• A college degree or relevant professional work experience.
• Flexibility in schedule, including some late-night and weekend availability.

Responsibilities

• Lead, coach, and retain a team of Shift Leads and Operations Associates.
• Build a strong, positive culture and drive employee satisfaction.
• Delegate daily tasks and ensure high performance from the team.
• Manage the day-to-day operations of a DashMart warehouse, including preparing food in a light-prep kitchen if applicable.
• Ensure site processes run smoothly, efficiently, and safely.
• Manage scheduling and labor budget.
• Ensure the warehouse meets site-level metric goals.
• Lead the team in providing customers with the best possible experience, maintaining key quality metrics like order accuracy and fulfillment speed.
• Collaborate with central teams (inventory, training) to provide the team with necessary tools and resources.
• Use data to identify pain points or inefficiencies in warehouse operations and processes.
• Design, build, and execute process improvement projects to enhance warehouse operations, quality metrics, and employee experience.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical benefits
• Dental benefits
• Vision benefits
• 11 paid holidays
• Disability insurance
• Basic life insurance
• Family-forming assistance
• Mental health program
• Equity grants

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed