Site Sustainment Executive

Oracle•United States,
•$126,200 - $264,100

About The Position

This senior-level consulting position at Oracle is responsible for creating and implementing innovative solutions with industry-wide impact. The role leads solution design and implementation for engagements, ensuring high-quality, integrated solutions within time and budget constraints. The Site Sustainment Executive manages relationships with one or more client VAMCs, serves as a trusted advisor to VAMC personnel, and aligns Oracle Health Government Services (OHGS) activities with client strategic plans and priorities. The role addresses client issues by engaging appropriate local and national teams across OHGS and the VA, and brings cross-functional Oracle teams together to execute plans and solve problems. Success is measured through improvements in metrics such as client satisfaction and adoption. The position also prepares regular briefings for Oracle Health, site executive leadership, and VA national personnel, and shares relevant learnings with peers and OHGS teams. The position requires at least 10 years of relevant professional experience in technology or healthcare, including at least five years managing executive-level client relationships in sales, deployment, support, or client relationship settings at Oracle Health or in clinical settings. The candidate must be a US citizen and obtain the appropriate government security clearance. Residence in, or willingness to relocate to, an already virtually approved location is required. Travel of up to 80% may be required, as well as additional or irregular hours when needed and permitted by local regulations. The employee must follow corporate and organizational security policies and perform other assigned responsibilities.

Requirements

  • Minimum of 10 years of relevant professional experience in technology or healthcare.
  • At least 5 years managing client executive-level relationships in sales, deployment, support, or client relationship settings at Oracle Health or within clinical settings.
  • Must be a US citizen due to the client contract.
  • Must receive the appropriate government security clearance for the position.
  • Excellent oral and written communication skills at executive levels.
  • Critical-thinking and decision-making skills, balancing the needs of multiple stakeholders.
  • Ability to lead and manage teams to excellence in matrix environments.
  • High reliability in accomplishing recurring and one-off tasks with minimal supervision.
  • Ability to navigate VA and OHGS organizations to solve client problems and escalate effectively.
  • Strategic thinking and relationship-building skills.
  • Must reside in or be willing to relocate to an already virtually approved location.
  • Must be willing to travel up to 80% as needed.
  • Must be willing to work additional or irregular hours as needed and allowed by local regulations.
  • Must follow corporate and organizational security policies and procedures and protect corporate and client assets.

Nice To Haves

  • Bachelor's degree.
  • Existing VA government clearance (strongly preferred).
  • Previous experience with the VA or other federal government agencies (preferred).
  • A can-do spirit and relentless positivity.

Responsibilities

  • Be accountable for relationships with one or more client VAMCs.
  • Build meaningful, beneficial relationships with VAMC personnel as a trusted advisor.
  • Determine and execute client strategic plans, aligning OHGS activities with VAMC priorities, and present client strategies to OHGS executive audiences.
  • Maintain and address client issues by engaging appropriate processes, national teams, and local personnel across OHGS and the VA.
  • Achieve measurable improvements in metrics such as satisfaction scores and adoption metrics.
  • Bring cross-functional Oracle teams together to execute strategic plans and solve problems.
  • Prepare verbal and written monthly and quarterly briefings for large audiences within Oracle Health, site executive leadership teams, and VA national personnel.
  • Share relevant learnings from VAMCs with peers and OHGS teams.
  • Work collaboratively and pursue continuous improvement.
  • Work in accordance with corporate and organizational security policies, safeguard corporate and client assets, and take appropriate action to prevent and report security compromises.
  • Perform other responsibilities as assigned.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion.
  • Short-term and long-term disability insurance.
  • Life insurance and AD&D.
  • Supplemental life insurance for employees, spouses, and children.
  • Health care and dependent care Flexible Spending Accounts.
  • Pre-tax commuter and parking benefits.
  • 401(k) Savings and Investment Plan with company match.
  • Paid time off, including flexible vacation for eligible salaried employees or accrued vacation for other eligible employees.
  • 11 paid holidays.
  • Paid sick leave: 72 hours upon hire, refreshing each calendar year, with unused balance carrying over up to a maximum of 112 hours.
  • Paid parental leave.
  • Adoption assistance.
  • Employee Stock Purchase Plan.
  • Financial planning and group legal benefits.
  • Voluntary auto, homeowner, and pet insurance.
  • May be eligible for bonus, equity, and compensation deferral.
  • Volunteer programs.
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