Site Supervisor - Charlotte, NC

Walden Security•Charlotte, NC

About The Position

The Site Supervisor for Walden Security manages, supervises, and coordinates assigned Security Officers and performs duties to maintain prescribed standards in compliance with Standard Operating Procedures. The role provides first-line supervision when Operations Staff are not on duty and works as an armed, uniformed officer who is legally able to carry a firearm in applicable states or locations. The supervisor must understand branch post instructions, including additional and emergency instructions from clients, and use a company-provided vehicle to patrol assigned posts and accounts. The position has authority to make decisions consistent with Walden policies and to relieve officers who violate company rules, regulations, or procedures. Other duties may be assigned by the Field Manager or Operations Manager.

Requirements

High school diploma or General Education Degree (GED).
Minimum age of 25.
Ability to pass a criminal background check, motor vehicle registration check, and drug test.
At least 3 years of supervisory security experience.
Able to legally carry a firearm in applicable states and/or locations.

Responsibilities

Provide shift supervision for posts, Security Officers, and roving patrols; visit accounts and conduct inspections.
Inspect posts and Security Officers for compliance with Post Orders and Walden procedures, and for knowledge of post assignments.
Assist with on-the-job training for newly assigned Security Officers as needed.
Respond to building, facility, bank, and ATM alarms as required throughout the assigned area.
Respond to urgent client needs, service requests, and service changes.
Inform the Field Manager or Operations Manager of issues that cannot wait until the next workday.
Record daily shift events on the Daily Inspection Report (DIR).
Fill open posts during the shift with an off-duty Security Officer, and work shifts that cannot otherwise be filled until a qualified officer can be scheduled.
Examine doors, windows, and gates at assigned posts to ensure they are secure.
Warn people about rule infractions and expel those engaged in suspicious or criminal acts.
Register at watch stations to record inspection trips and contracted random inspections.
Patrol assigned posts and accounts using a company-provided vehicle.
Make policy-compliant decisions and relieve Security Officers who violate Walden rules, regulations, or procedures.