Maintenance Supervisor — Charlotte, NC

NOAH Property Management•Greenville, SC
•$75,000 - $90,000•Onsite

About The Position

NOAH Property Management is seeking a Maintenance Supervisor to lead all maintenance operations at a 250+ unit apartment community in Charlotte, North Carolina. The community has older building systems, and the role calls for a hands-on leader who can maintain those systems, turn units efficiently, and uphold high standards. The Maintenance Supervisor leads the on-site maintenance team, executes and oversees service requests, and maintains the community’s physical condition so residents receive timely, quality repairs. The position reports to the Senior Property Manager and works closely with NOAH’s centralized maintenance team. The role also participates in the on-call rotation and responds to after-hours emergencies.

Requirements

  • EPA Section 608 HVAC certification; Universal certification preferred.
  • At least 7 years of multifamily maintenance experience, including leading a maintenance team at a community of 300+ units that is more than 25 years old.
  • Strong hands-on knowledge of HVAC, plumbing, electrical, and general maintenance repair.
  • Experience managing make-ready turns, preventive maintenance programs, and vendors.
  • Ability to read and follow policies and procedures, including key control, unit turnover, and maintenance emergency procedures.
  • Knowledge of Hazard Communication Safety Data Sheets (SDS), proper chemical handling, and Personal Protective Equipment (PPE).
  • Working knowledge of emergency systems, shutoffs, and their locations.
  • Ability to communicate clearly with team members, residents, and management.
  • Proficiency with work-order software and a smartphone or tablet.
  • Ability to participate in the on-call rotation and respond to emergencies.
  • Valid driver's license.

Nice To Haves

  • EPA Section 608 Universal HVAC certification.
  • Bilingual English/Spanish.

Responsibilities

  • Supervise, schedule, and train the maintenance team, setting clear expectations for quality, speed, and safety.
  • Manage the on-call rotation and respond to after-hours emergencies.
  • Diagnose and repair issues involving HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware, masonry, painting, and pool systems.
  • Keep service requests on schedule and track work-order completion times and quality.
  • Ensure vacant apartments are turned rent-ready on schedule and inspect every unit before move-in.
  • Run preventive maintenance programs for HVAC, plumbing, roofs, life-safety systems, and common areas.
  • Manage parts and supply inventory and purchasing within budget.
  • Conduct regular inspections of buildings, grounds, and amenities to maintain curb appeal and safety.
  • Follow and enforce safety policies and procedures, maintain an injury-free safety culture, and report unsafe behavior or conditions.

Benefits

  • 25% rent discount.
  • Performance bonus of up to $500 monthly.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off starting at 10 days per year and increasing to 20 days with tenure, plus 3 paid sick days.
  • Opportunity to grow into maintenance leadership roles across NOAH's Charlotte portfolio.
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