Site Supervisor (Armed), Detainee Transport Operations

GARDAWORLD FEDERAL SERVICES•Houston, TX
•Onsite

About The Position

The Site Supervisor (Armed) oversees daily field operations, local staging hubs, and transport officer teams supporting secure detainee transport across Texas, with limited operations extending into New Mexico and Oklahoma. The role provides hands-on leadership to ensure vehicle inspections, detainee intake procedures, and shift handoffs follow government regulations and contractual security protocols. The supervisor is the first line of management for transport officers, coordinating shifts, monitoring local fleet maintenance, and resolving immediate operational issues in coordination with the Operations Manager.

Requirements

  • Possess a Texas Level III Commissioned Armed Security Officer License.
  • Possess or be willing to obtain a registered approved 9mm semiautomatic pistol or .45 ACP handgun.
  • Have 3–5 years of supervisory or lead experience in secure transport, detention, law enforcement, armed security, or commercial fleet logistics.
  • Have a high school diploma or GED.
  • Have familiarity with government detainee transport standards, secure custody protocols, and DOT vehicle safety regulations.
  • Have hands-on knowledge of vehicle preventive maintenance tracking, pre-trip safety checklists, and basic fleet management procedures.
  • Pass a federal background investigation and drug screening, and obtain and maintain required security clearance.
  • Hold a valid driver's license with a clean driving record.
  • Demonstrate team leadership, sound judgment in high-stress situations, and effective verbal and written communication skills.

Nice To Haves

  • Associate’s degree or relevant military or law enforcement leadership training.

Responsibilities

  • Provide direct leadership and operational oversight for armed transport officers and support staff.
  • Conduct and verify pre-trip vehicle safety inspections, equipment checks, and routine vehicle maintenance logging.
  • Enforce secure custody guidelines, search procedures, restraint protocols, and transfer handoffs in compliance with federal and state regulations.
  • Coordinate officer duty rosters and daily shift briefings, ensuring coverage for scheduled and emergency transport runs.
  • Serve as the initial point of contact for field emergencies, vehicle breakdowns, route delays, and security incidents, and implement immediate response actions.
  • Audit officer logbooks, hours-of-service compliance, and safety equipment standards for government inspections.
  • Manage local inventories of security restraints, communication devices, protective equipment, and vehicle supplies.
  • Maintain professional relationships with detention facility staff, law enforcement, and contracting officers at transit intake and outtake points.

Benefits

  • Health and welfare benefits included in the stated pay rate.
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