Site Specialist

Indotronix International Corporation•Thousand Oaks, CA
•Onsite

About The Position

The Site Specialist delivers onsite services at a customer location in Thousand Oaks, California. The role provides glass washing and sterilization services to maintain a constant supply of clean, sterile laboratory glassware, while delivering excellent customer service to scientific staff.

Requirements

  • High school diploma or equivalent.
  • Maintain the company's values.
  • Demonstrated excellence in customer service skills.
  • Strong desire to serve customers and interpersonal skills to work with various levels of personnel at the customer site.
  • Strong communication skills and customer focus, including maintaining a professional appearance.
  • Attention to detail, technical problem-solving skills, and ability to multitask.
  • Training in basic laboratory safety.
  • Ability to work well in a team environment.
  • Strong written and oral communication skills.
  • Ability to perform basic computer operations, including navigating Microsoft Office, using email, and completing computer-based training.
  • Ability to push, pull, and lift 50 pounds.

Responsibilities

  • Pick up glassware from laboratories daily.
  • Wash, sterilize, and redistribute glassware to satellite storage areas.
  • Maintain good housekeeping.
  • Interact daily with scientific staff.
  • Report production metrics to management.
  • Provide glass washing and sterilization services to maintain a constant supply of clean and sterile laboratory glassware.
  • Use washers, ovens, autoclaves, and other specialty equipment.
  • Troubleshoot and appropriately triage equipment issues.
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