Site Reliability Engineer - Pharmacy Core Platform (Hybrid)
About The Position
Publix Super Markets, Inc. is seeking a Site Reliability Engineer (SRE) to join its Platform Engineering organization. The role focuses on improving the reliability, resiliency, scalability, performance, and operational maturity of critical enterprise platforms and services. The SRE will work with software engineers, architects, infrastructure engineers, and business partners to build and maintain highly available systems and reduce operational toil through automation and proactive engineering. The position is hybrid and based in Lakeland, Florida. Candidates must live within commuting distance or be willing to relocate there. Candidates advancing in the interview process must participate in at least one onsite interview at the Lakeland campus. The role includes participation in a 24x7 on-call support rotation.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related analytical discipline, or equivalent experience.
- 7 or more years of experience in software engineering, systems engineering, platform engineering, DevOps, Site Reliability Engineering, middleware administration, or related technical disciplines.
- Experience supporting highly available production systems.
- Experience with Linux and/or UNIX operating systems.
- Experience supporting and troubleshooting database environments, including performance monitoring and analysis.
- Experience with scripting and automation technologies.
- Experience with monitoring and observability platforms such as Dynatrace, Splunk, Azure Monitor, or similar tools.
- Experience with CI/CD pipelines, deployment automation, and Infrastructure as Code.
- Experience troubleshooting complex technical issues and conducting root cause analysis.
- Strong verbal and written communication skills.
- Strong problem-solving and analytical skills.
Nice To Haves
- Experience with Java development.
- Experience with Oracle Databases.
- Experience with Microsoft Azure cloud services.
- Experience with Kubernetes, OpenShift, Docker, or container-based platforms.
- Experience with middleware technologies such as Apache, WebLogic, JBoss, or WildFly.
- Experience with Kafka and distributed event-driven architectures.
- Experience implementing reliability engineering practices, including SLOs, SLIs, error budgets, and operational dashboards.
- Experience with infrastructure automation and configuration management tools.
- Experience leading modernization, cloud migration, or operational excellence initiatives.
- Experience mentoring engineers and providing technical leadership.
- Professional certifications related to cloud, infrastructure, reliability engineering, or security.
Responsibilities
- Lead initiatives to improve platform reliability, resiliency, scalability, and performance.
- Design and implement automation that reduces manual operational effort and improves system stability.
- Develop and maintain monitoring, alerting, logging, tracing, and observability solutions.
- Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational health metrics.
- Proactively analyze capacity, performance, availability, and reliability trends.
- Participate in architecture reviews to ensure alignment with reliability, scalability, security, and supportability requirements.
- Partner with application development teams to improve operational readiness and platform resilience.
- Lead root cause analysis for complex production incidents and drive corrective actions.
- Support platform modernization using Infrastructure as Code, CI/CD pipelines, and cloud-native technologies.
- Create and maintain technical documentation, engineering standards, runbooks, and operational procedures.
- Contribute to disaster recovery, business continuity, and operational resiliency planning.
- Participate in a 24x7 on-call support rotation.
Benefits
- Year-end bonus of one month’s extra pay, prorated in the first year, for associates who remain employed through the issue date of the bonus check.
- Employee stock ownership plan that contributes Publix stock to associates each year at no cost.
- Opportunity to purchase additional shares of privately held stock.
- 401(k) retirement savings plan.
- Group health, dental, and vision plans.
- Paid Time Off.
- Paid Parental Leave.
- Short- and long-term disability insurance.
- Tuition reimbursement.
- Free hot lunches at facilities with a cafeteria.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
