Site Reliability Engineer - Pharmacy Core Platform (Hybrid)

Publix • Lakeland, FL

7d • Hybrid

About The Position

Publix Super Markets is seeking a Site Reliability Engineer to join its Platform Engineering organization. The role improves the reliability, resiliency, scalability, performance, and operational maturity of critical enterprise platforms and services. The engineer works closely with software engineers, architects, infrastructure engineers, and business partners to build and maintain highly available systems and reduce operational toil through automation and proactive engineering practices.

The position is hybrid and based in Lakeland, Florida. Candidates must reside, or be willing to relocate, within a commutable distance of Lakeland. Candidates advancing in the interview process must participate in at least one onsite interview at the Lakeland campus. The role participates in a 24x7 on-call support rotation.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related analytical discipline, or equivalent experience.
• 7+ years of experience in software engineering, systems engineering, platform engineering, DevOps, Site Reliability Engineering, middleware administration, or related technical disciplines.
• Experience supporting highly available production systems.
• Experience with Linux and/or UNIX operating systems.
• Experience supporting and troubleshooting database environments, including performance monitoring and analysis.
• Experience with scripting and automation technologies.
• Experience with monitoring and observability platforms such as Dynatrace, Splunk, Azure Monitor, or similar tools.
• Experience with CI/CD pipelines, deployment automation, and Infrastructure as Code.
• Experience troubleshooting complex technical issues and conducting root cause analysis.
• Strong verbal and written communication skills.
• Strong problem-solving and analytical skills.

Nice To Haves

• Experience with Java development.
• Experience with Oracle Databases.
• Experience with Microsoft Azure cloud services.
• Experience with Kubernetes, OpenShift, Docker, or container-based platforms.
• Experience with middleware technologies such as Apache, WebLogic, JBoss, or WildFly.
• Experience with Kafka and distributed event-driven architectures.
• Experience implementing reliability engineering practices, including SLOs, SLIs, error budgets, and operational dashboards.
• Experience with infrastructure automation and configuration management tools.
• Experience leading modernization, cloud migration, or operational excellence initiatives.
• Experience mentoring engineers and providing technical leadership.
• Professional certifications related to cloud, infrastructure, reliability engineering, or security.

Responsibilities

• Lead initiatives to improve platform reliability, resiliency, scalability, and performance.
• Design and implement automation to reduce manual operational effort and improve system stability.
• Develop and maintain monitoring, alerting, logging, tracing, and observability solutions.
• Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational health metrics.
• Proactively analyze capacity, performance, availability, and reliability trends.
• Participate in architecture reviews to ensure alignment with reliability, scalability, security, and supportability requirements.
• Partner with application development teams to improve operational readiness and platform resilience.
• Lead root cause analysis for complex production incidents and drive corrective actions.
• Support platform modernization initiatives using Infrastructure as Code, CI/CD pipelines, and cloud-native technologies.
• Create and maintain technical documentation, engineering standards, runbooks, and operational procedures.
• Contribute to disaster recovery, business continuity, and operational resiliency planning.
• Participate in a 24x7 on-call support rotation.

Benefits

• Hybrid flexibility, including remote work for focus time and onsite collaboration.
• Opportunities to work on AI platform projects.
• An empowered culture emphasizing autonomy, creativity, and continuous learning. The posting also highlights opportunities to shape technology direction.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior