Site Program Manager- Level I

Think Together•Sunnyvale, CA

2d•Onsite

About The Position

The Site Program Manager I is the on-site leader of a Think Together educational program at a partner-school campus. The manager oversees site operations and program quality, ensuring the program meets educational and recreational requirements, operates safely and efficiently, and complies with Think Together policies, school-district agreements, program-model requirements, and funding stipulations. The role is responsible for student safety, positive student experiences, program attendance targets, and maintaining Average Daily Attendance (ADA) levels required by funding or contracts. A Level I manager may work across two sites. The Site Program Manager supervises on-site Think Together staff and volunteers and serves as the primary liaison among Think Together, students, parents, school administrators, donors, visitors, and other partners. The manager trains and coaches staff, oversees curriculum and enrichment activities, maintains accurate student, attendance, and operational records, manages site-level budgets and timecard approvals, and cultivates relationships with school partners to align program and school-day goals. The schedule may vary and can include before-school, after-school, non-instructional days, weekends, Saturdays, summer, and winter periods. The position requires a high school diploma or GED, with a bachelor's degree highly preferred. For Level I, external candidates should have a combination of relevant education and experience, including 1–2+ years working in education or youth programs and at least one year in a supervisory or leadership position. Two or more years of leadership experience is highly preferred. CPR/First Aid certification is required or must be obtained within the first 60 days of hire; a satisfactory TB skin test and passing DOJ and FBI background checks are also required. Compensation is $76,700 per year.

Requirements

High school diploma or GED required; applies to all levels.
For Level I, 1–2+ years of experience working in education or youth programs, or a relevant combination of education and experience with increasing responsibility.
At least 1 year in a supervisory or leadership position required for Level I.
Strong ability to communicate verbally and in writing with students, parents, school staff, and faculty.
Excellent program-management skills, including a demonstrated record of completing tasks on time and within budget.
CPR/First Aid certified, or able to obtain certification within the first 60 days of hire.
Satisfactory TB skin test.
Must pass DOJ and FBI background checks.
Ability to speak and write Standard English appropriate for a public-school setting.
Excellent communication, time-management, and organizational skills; comfort with public speaking and providing direction.
Ability to solve practical problems and interpret written, oral, diagrammed, or scheduled instructions in situations with limited standardization.

Nice To Haves

Bachelor’s degree highly preferred.
Two or more years of supervisory or leadership experience highly preferred.
Completion of Think Together’s Build the Bench Program for SPM preferred for internal candidates.
Bilingual/Bicultural Spanish skills may apply in some districts.

Responsibilities

Manage successful day-to-day site operations and program delivery.
Ensure activities operate consistently and ethically in accordance with Think Together’s mission, values, and core agreements: Be responsible, Be respectful, Be safe, and Have fun.
Monitor participation, activity quality, behavior, and student achievement, and use assessments and evaluations to improve program and student outcomes.
Implement Think Together’s program design, curriculum, lessons, activities, and other program expectations.
Train, coach, and supervise staff in routines, procedures, program design, academic and enrichment instruction, and student engagement; provide staff with lessons, materials, and supplies.
Promote a positive work environment and team culture.
Ensure a safe and healthy environment by implementing Think Together and district safety requirements, school safety plans, and incident reporting procedures.
Interview, recommend, supervise, train, discipline, and terminate site staff.
Meet funding-source goals, including attendance targets and grant requirements, to sustain funding.
Maintain accurate, complete, and timely student enrollment, attendance, and program records; ensure accurate data entry and protect student-record confidentiality.
Meet performance metrics, deliverables, deadlines, and assigned goals.
Meet and communicate regularly with school principals and faculty to align academic goals and initiatives; keep school administrators, staff, and parents informed about program activities and daily incidents.
Provide excellent customer service and foster effective relationships with internal and external stakeholders, including attending school meetings as required.
Communicate effectively and collaboratively with partners, staff, public and private sector officials, parents, and community leaders.
Manage site-level budgets.
Review and accurately approve direct reports’ timecards in accordance with pay-practice policies and implement other human-resource policies and procedures.
Attend SPM meetings, trainings, and other meetings as requested.
Implement additional plans or requirements related to program quality, customer experience, and business needs.
Perform other duties as assigned.