Site Operations Lead

VENU+ • San Diego, CA

5d • $20 - $20 • Onsite

About The Position

The Site Operations Lead helps ensure that the entertainment venue runs smoothly and efficiently. The role coordinates employee workflows and schedules, delegates tasks, supports and motivates the team, assists guests and resolves concerns, and helps maintain and repair venue equipment. The position also monitors operations for opportunities to improve productivity and reduce costs, supports loss-prevention measures, and prepares reports as requested by management. The role is based at SeaWorld San Diego in San Diego, California, and may require travel.

Requirements

• High school diploma or equivalent.
• At least 1 year of leadership experience.
• Excellent communication, time management, planning, and organizational skills.
• Proficiency in Microsoft Office.
• Ability to work outdoors in a variety of weather conditions.
• Ability to work a flexible schedule that includes weekends and/or holidays.
• Mechanical aptitude.
• Professional attitude in a fast-paced environment.

Responsibilities

• Manage employee workflow, create team schedules, and delegate tasks.
• Inspire and motivate employees through positive encouragement and incentive initiatives.
• Analyze complex situations and establish positive outcomes for customers.
• Act as a liaison between the park and guests to resolve concerns.
• Keep areas around assigned locations clean and orderly by removing spills and debris.
• Assist with repairs and maintenance of amusement, mobility, and locker products, including strollers, wheelchairs, ECVs, lockers, arcade machines, and other allied equipment.
• Monitor operations and identify ways to increase productivity and lower costs.
• Prepare reports as requested by management.
• Proactively combat loss prevention and partner with security and loss-prevention teams to implement measures.
• Perform other duties as assigned.

Benefits

• Flexible time off that grows with tenure, along with paid holidays.
• Medical, dental, and vision plans.
• 401(k) plan with a 50% company match on the first 6% contributed, including Roth options.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED