Data Operations Site Lead

Maxinsights•Santa Clara, CA

About The Position

MaxInsights is a provider of embodied robotics data solutions, including multimodal data collection and annotation and algorithm-ready dataset delivery. The company supports robotics foundation model companies and embodied AI labs. The Data Operations Site Lead oversees daily onsite operations for robotics data collection programs. The role leads onsite teams, manages robotic equipment and data collection workflows, and ensures operational efficiency, data quality, performance, and equipment reliability. It works across robotics, people management, and technical operations, partnering with Data Operations, Engineering, and other teams to coordinate deployments, troubleshoot issues, support equipment testing, and improve onsite workflows.

Requirements

At least 3 years of relevant professional experience in robotics operations, automation, technical operations, hardware deployment, manufacturing operations, or a related field.
Experience managing daily operations, including staffing plans, production metrics, resource allocation, and operational planning.
At least 1–2 years of team leadership experience, including hiring, training, performance management, and daily workforce scheduling.
Strong problem-solving skills and ability to troubleshoot operational and technical issues in hands-on environments.
Experience coordinating equipment deployment, maintenance, testing, or integration of technical systems.
Excellent written and verbal communication skills and ability to coordinate across technical and non-technical teams.
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
Ability to take ownership of onsite operations and make sound decisions in high-pressure situations.

Nice To Haves

Previous experience working with robotics systems, autonomous systems, or embodied AI technologies.
Experience supporting large-scale robotics data collection, sensor operations, or multimodal data acquisition.
Familiarity with robotic hardware, cameras, sensors, motion capture systems, or other data collection equipment.
Experience with robotics deployment, field operations, hardware integration, or technical service teams.
Experience working in a startup or rapidly scaling technology company.
Background in manufacturing, warehouse automation, e-commerce operations, or technical program management.
Experience establishing operational SOPs, quality control processes, and performance reporting systems.

Responsibilities

Oversee daily robotics and data collection operations, ensuring workflows, staffing, equipment, and project deliverables run smoothly.
Hire, train, manage, and develop onsite operations personnel; establish responsibilities, schedules, and team accountability.
Oversee setup, deployment, maintenance, troubleshooting, and lifecycle management of robotic systems, sensors, and data collection equipment.
Ensure data collection follows project specifications and standard operating procedures, and monitor data quality, completeness, consistency, and production targets.
Develop and track operational KPIs, staffing plans, production metrics, and project milestones; identify bottlenecks and implement efficiency improvements.
Coordinate onsite testing, equipment upgrades, workflow validation, and integration of new technologies with engineering teams.
Serve as the primary onsite contact for Data Operations, Engineering, and other internal stakeholders; communicate progress, escalate issues, and align onsite execution with company objectives.
Develop and refine operational procedures, documentation, training materials, and workflows to support consistent execution as the organization scales.