Datacenter Site Operations Lead

Zensar•Milpitas, CA

5d•$107,152 - $163,744•Onsite

About The Position

Zensar is seeking a Datacenter Site Operations Lead to support a large-scale infrastructure and cloud operations environment. This full-time role is performed onsite five days per week in Hillsboro, Oregon, and Santa Clara, California. The position is responsible for operational governance, production readiness, infrastructure visibility, compliance support, and cross-functional coordination across datacenter operations. The role combines datacenter operational expertise, infrastructure governance, and stakeholder management. The lead will help ensure datacenter environments transition successfully from deployment into production operations while maintaining operational excellence, scalability, and compliance standards. Zensar offers excellent benefits and professional growth opportunities.

Requirements

Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, Datacenter Engineering, or a related technical discipline, or equivalent experience.
At least 7 years of experience supporting enterprise datacenter, cloud infrastructure, hyperscale environments, or high-density compute operations.
Strong understanding of datacenter power systems, cooling systems, capacity management, rack and space utilization, infrastructure monitoring, and operational readiness processes.
Experience coordinating across engineering, facilities, operations, reliability, and infrastructure organizations.
Experience developing and managing operational KPIs, governance processes, and systems of record.
Working knowledge of DCIM platforms, datacenter asset management, and infrastructure data management practices.
Experience supporting operational acceptance, production handoff, compliance, and audit readiness programs.
Excellent communication, documentation, presentation, and stakeholder management skills.

Nice To Haves

Experience supporting hyperscale or large-scale cloud infrastructure environments.
Strong understanding of datacenter operational governance and production operations models.
Experience supporting compliance and infrastructure audit frameworks.
Demonstrated ability to identify operational risks and drive resolution across multiple teams.
Experience building scalable operational processes and standards within rapidly growing environments.
Ability to influence technical and business stakeholders without direct authority.
Strong systems-thinking approach focused on operational excellence and continuous improvement.

Responsibilities

Manage visibility across datacenter infrastructure, including power, cooling, rack utilization, capacity, and operational health.
Establish and track operational KPIs and metrics for datacenter readiness, performance, and reliability.
Monitor infrastructure capacity allocations and ensure accurate lifecycle management and reporting.
Maintain operational discipline across systems of record and infrastructure documentation.
Lead operational acceptance and production handoff activities for newly deployed datacenter environments.
Validate operational readiness criteria with engineering, build, and operations teams.
Ensure monitoring, documentation, processes, ownership models, and capacity controls are established before operational acceptance.
Identify readiness gaps and drive remediation before systems enter production.
Serve as a liaison between infrastructure, operations, engineering, platform, facilities, and reliability teams.
Coordinate operational escalations, issue resolution, and dependency management.
Communicate operational health, risks, and constraints to technical teams and leadership stakeholders.
Translate complex infrastructure issues into actionable business and operational recommendations.
Audit operational governance processes and maintain infrastructure data accuracy.
Develop and improve SOPs, operational standards, readiness processes, and reporting methodologies.
Support compliance initiatives and audit readiness activities.
Establish controls to ensure quality, completeness, and consistency of infrastructure asset and operational data.
Drive initiatives focused on operational excellence, monitoring improvements, and datacenter process optimization.
Lead corrective actions to improve reliability, scalability, and operational maturity.
Capture lessons learned and implement improvements across future deployments and operational transitions.
Develop repeatable operational frameworks and standards that support global growth.