Site Manager

Genuine Parts Company•Oklahoma City, OK

21d

About The Position

The Site Manager oversees store sales performance and operations, develops customer relationships, and maintains a high level of customer service. The role supervises and coaches employees, supports a high-performance team, and ensures store procedures, inventory controls, safety practices, and company policies are followed. The manager also works with the District office or District Manager on procurement card controls and negotiates with non-NAPA vendors on pricing, inventory, and service. The position requires demonstrated leadership in the automotive aftermarket service industry, preferably in an automotive parts department, dealership, jobber, or retail establishment. The manager should be comfortable working in a fast-paced setting, solving problems, coaching employees, handling customer transactions, and protecting company facilities, equipment, inventory, and other physical assets. The work environment may involve exposure to fumes or airborne particles. The role requires standing and walking for the entire assigned shift, speaking clearly and listening attentively, lifting and moving parts and boxes weighing up to 60 pounds, and repeatedly bending, stooping, and reaching. Moving aids are used for heavy items such as engine blocks and core barrels.

Requirements

High school diploma or equivalent required.
Demonstrated leadership in the automotive aftermarket service industry, preferably in an automotive parts department, dealership, jobber, or retail establishment.
Working knowledge of the organization or organizations the store serves.
High character and fair dealings with employees and customers.
Ability to provide strong operational leadership and build a high-performance team through customer focus, open communication, coaching, and feedback.
Personal drive, self-motivation, and initiative to accomplish company goals.
Enjoy working with people in a fast-paced setting; be competitive while remaining calm under pressure.
Willingness and ability to learn.
Analytical problem-solving skills.
Ability to operate a TAMS point-of-sale system and perform cataloging.
Ability to use an adding machine and process cash, check, and credit card transactions.
Ability to speak clearly and listen attentively.
Ability to stand and walk for the entire assigned work shift.
Ability to lift and move parts and boxes weighing up to 60 pounds.
Ability to repeatedly bend or stoop to floor-level shelves and reach upper shelves up to eight feet using a stool or ladder when necessary.
Ability to move heavy equipment using moving aids, including hand trucks, barrel dollies, and hydraulic lifts.
Ability to work in an environment where exposed to fumes or airborne particles.

Nice To Haves

Technical school education and/or a college degree.

Responsibilities

Monitor store sales performance daily, weekly, monthly, and year to date.
Identify problems and solve them effectively.
Develop customer relationships and maintain a high level of customer service.
Address customer sales and service questions promptly.
Supervise and coach store employees.
Monitor employee performance and recognize both good and unacceptable performance.
Ensure proper processes and procedures are followed to minimize inventory shrinkage.
Ensure merchandise is received accurately and on time and stored appropriately in the stockroom.
Create a safe work environment and ensure required HazMat training occurs in a timely manner.
Actively minimize employee time loss due to Workers’ Compensation injuries.
Understand, interpret, and comply with company policies.
Work with the District office or District Manager to maintain procurement card controls.
Build relationships and negotiate pricing, inventory, and service with non-NAPA vendors.
Ensure proper maintenance and protection of company store facilities, equipment, inventory, and other physical assets.