Site Manager- Rural Development

FITCH IRICK MANAGEMENT LLC•North Wilkesboro, NC
•Onsite

About The Position

The Site Manager is responsible for the efficient day-to-day operation and optimum performance of assigned property or properties, ensuring they meet or exceed established goals. The role includes rent and document collection, processing prospective resident applications, managing move-ins and move-outs in compliance with applicable programs and policies, and supporting staff with needed training, equipment, and materials. The Site Manager inspects properties, follows up on maintenance requests, communicates with leadership, housing authorities, and outside clients, and schedules and completes projects. The position also involves maintaining high professional and customer service standards, monitoring expenses to maximize profits while reducing costs, and performing other assigned duties in line with business needs. The role is based at Mountainview in North Wilkesboro, North Carolina, with travel noted as up to 10% in the job details and potentially up to 50% under special requirements.

Requirements

  • High school diploma.
  • At least 2 years of housing, administrative, or other business experience.
  • Ability to work exposed to the elements.
  • Ability to lift, pull, push, and bend with loads up to 50 pounds.
  • Ability to walk across a multitude of surfaces.
  • Ability to work around basic household chemicals, with occasional use of PPE when construction or higher-level chemicals are in use.
  • Leadership, teamwork, integrity, communication, and critical-thinking skills.
  • Ability to understand financial and staffing documents.
  • Valid driver's license required.
  • May require travel up to 50%.

Nice To Haves

  • Associate's degree.
  • Affordable housing certification, such as CAHEC.
  • At least 2 years of housing experience.

Responsibilities

  • Handle rent and documentation collections and ensure records are accurate for assigned properties.
  • Accept and process prospective resident applications.
  • Conduct resident move-ins and move-outs accurately and in compliance with designated programs, policies, and procedures.
  • Ensure Fair Housing rules and regulations are understood and followed.
  • Ensure staff have appropriate training, equipment, and materials as needed.
  • Conduct frequent and continual property inspections.
  • Ensure maintenance requests are completed within a reasonable timeframe.
  • Communicate with leadership, housing authorities, and outside clients as needed.
  • Schedule and complete assigned projects.
  • Maintain high professional and customer service standards for oneself and the team.
  • Continuously analyze maintenance, administrative, and other expenses to maximize profits and reduce expenses.
  • Perform other tasks assigned by a supervisor or manager and/or required by business needs.

Benefits

  • High-quality health insurance with multiple plan options.
  • Dental coverage.
  • Vision coverage.
  • Short-term and long-term disability coverage.
  • Accident, hospitalization, life, and AD&D coverage.
  • Pet insurance.
  • Paid time off.
  • Paid company holidays.
  • Floating paid holiday of choice.
  • Employee Assistance Plan for the employee and immediate household.
  • A culture that rewards quality work and recognizes career and life milestones.
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