Site Manager – Supportive Housing

Agility Recruiting•San Francisco, CA

12d•Onsite

About The Position

We are partnering with a well-established San Francisco nonprofit dedicated to providing supportive housing and wraparound services to formerly unhoused residents to find an experienced Site Manager for a direct hire opportunity. The Site Manager oversees all aspects of daily operations at an assigned supportive housing property in San Francisco. This is a hands-on leadership role responsible for property operations, resident relations, staff supervision, and regulatory compliance. The Site Manager reports to the Regional Property Director and leads an on-site team including a Maintenance Supervisor, Assistant Site Manager, and Desk Clerks.

Requirements

Minimum 3 years of property management experience, preferably in supportive or affordable housing
Supervisory experience managing on-site property staff
Knowledge of SF housing regulations, fair housing laws, and compliance requirements
Proficiency in Microsoft Office Suite
Valid California Driver's License required

Nice To Haves

Tax Credit and/or Public Housing Authority experience a plus
Tax Credit Certification preferred (or ability to obtain within 6 months)

Responsibilities

Manage the day-to-day operations of the assigned property, ensuring compliance with HomeRise policies and housing regulations.
Oversee lease agreements, including Housing Quality Inspections (HQIs), rent calculations, subsidy tracking, and tenant certifications.
Coordinate with the Maintenance Supervisor to address repairs, preventive maintenance, and work orders promptly.
Foster a supportive and professional relationship with residents to promote housing retention and satisfaction.
Address resident concerns, mediate conflicts, and enforce house rules and lease terms.
Work with resident services staff to provide resources and reduce barriers to stability.
Supervise the Maintenance Supervisor, Assistant Site Manager, and Desk Clerks, ensuring high performance and adherence to job expectations.
Provide training, mentorship, and professional development opportunities for staff.
Conduct regular team meetings to align on operational priorities and address challenges.
Prepare and submit accurate monthly, quarterly, and annual reports, including occupancy, demographic, and subsidy data.
Manage rent collection and subsidy payment requests, ensuring compliance with funding agency requirements.
Maintain organized records of leasing and maintenance activities.
Work with the Maintenance Supervisor to implement and monitor preventive maintenance plans.
Ensure the property is well-maintained, addressing physical deficiencies promptly.
Monitor the maintenance team’s performance and adherence to safety procedures.
Serve as the primary on-call contact for building and resident emergencies during non-scheduled hours.
Collaborate with the Regional Property Director to refine emergency response protocols and procedures.