Site Manager

Genuine Parts Company•Aurora, IL

77d•$25•Onsite

About The Position

The Site Manager is responsible for overseeing store sales performance, identifying and solving problems, developing strong customer relations, and ensuring a high level of customer service. This role involves supervising and coaching store employees, monitoring their performance, and minimizing inventory shrinkage through proper procedures. The Site Manager also ensures timely and accurate merchandise receiving and stockroom organization, creates a safe work environment, and ensures compliance with Company policies. Additionally, this role involves working with the District office on procurement card controls and negotiating with non-NAPA vendors.

Requirements

HS Diploma or equivalent required.
Requires demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, jobber or retail establishment.
Have a working knowledge of the organization(s) the store services
Possess high character and always deals fairly with both employees and customers.
Provide strong leadership to the operation to create a high performance team via customer focus, open communication, a willingness to coach and provide feedback.
Possess personal drive, self-motivation and initiative to accomplish company goals.
Enjoy working with people in a fast-paced setting; be competitive yet has the ability to work calmly under pressure.
Insure proper maintenance and protection of Company store facilities, equipment, inventory and other physical assets of the Company.
Possess a willingness and ability to learn.
Possess analytical problem solving skills.
Capable of operating TAMS point-of-sale system and cataloging.
Able to use adding machine and process cash, check, and credit card transactions.

Nice To Haves

Technical school, and/or college degree a plus.

Responsibilities

Monitors store sales performance on a daily, weekly, monthly and year to date basis.
Identifies problems and solve them effectively.
Develops good customer relations and maintains a high level of service to the customer.
Addresses customer sales/service questions quickly.
Supervises and coaches store employees.
Monitors and recognizes both good and unacceptable performance of employees.
Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner.
Creates a safe work environment and that required HazMat training occurs in a timely fashion. Actively works at minimizing employee time loss due to Worker’s Compensation injuries
Understands, interprets, and complies with Company policies.
Works closely with the District office (or District Manager) to maintain procurement card controls.
Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service.