Site Leader - Memphis

Carvana•Memphis, TN

About The Position

The Inspection Center General Manager is responsible for the overall performance of Carvana’s vehicle Inspection Center in Memphis. The role provides leadership for up to 500 associates working multiple shifts in a lean manufacturing environment, maintains a culture of continuous improvement and high associate engagement, and ensures the facility meets quality, production, and cost objectives. The listed compensation range is $160,000–$200,000. The role leads strategic planning and production management, ensuring the facility can meet future demand and production targets. It oversees performance reviews, identifies and resolves operational issues, and ensures consistent execution of operating standards and health, safety, and loss-prevention guidelines. It also leads hiring and talent development, mentors reconditioning managers, and directs continuous-improvement initiatives. The position requires working in a fast-paced, changing production environment and may involve different shifts, overtime, and weekends for special programs and events. The employee works both indoors and outdoors in varying weather and environmental conditions and uses personal protective equipment to prevent exposure to hazardous materials.

Requirements

  • At least 8 years of management experience in automotive or a lean manufacturing environment, leading multiple work groups.
  • Valid, unrestricted driver's license and a clean driving record in the last three years; no more than two moving violations or DUIs in the last three years.
  • Knowledge of lean manufacturing principles.
  • Proven track record of leading and developing associates.
  • Proven ability to obtain project deliverables and company metrics.
  • Ability to work a flexible schedule and, at times, different shifts; overtime and weekend work may be requested for special programs and events.
  • Ability to work in a fast-paced, changing production environment, sometimes exposed to excessive heat or cold and other varying conditions.
  • Excellent oral and written communication skills.
  • Ability to work with and through teams to achieve results.
  • Strong analytical and decision-making ability.
  • Proficient computer skills.
  • Must be at least 18 years old.
  • Must be able to read, write, speak, and understand English.
  • Must be able to use personal protective equipment to prevent exposure to hazardous materials.
  • Frequent standing and sitting, walking up to three miles each day, and frequently lifting up to 40 pounds.
  • Hiring is contingent on passing a complete background check.
  • This role is not eligible for visa sponsorship.

Responsibilities

  • Lead strategic planning to ensure the facility can meet future demands and provide strategic vision and guidance to the location.
  • Ensure management beliefs and behaviors align with Carvana culture; regularly visit the shop floor, model leadership behaviors, and engage the team in improving quality, production, and cost performance.
  • Lead production planning and ensure the Inspection Center has adequate capacity to meet production targets.
  • Oversee weekly performance review meetings for each area and report on Inspection Center performance.
  • Identify problems affecting performance, prioritize them, allocate resources, and ensure issues are resolved.
  • Ensure standardized work, operating rules, 5S, visual management tools, and other operating standards are consistently followed.
  • Ensure compliance with health and safety and loss-prevention guidelines.
  • Participate in selection and hiring, maintain a pipeline of associates for current and future positions, and maintain candidates for leadership roles.
  • Ensure progression-path training and certification are consistently executed.
  • Model effective teamwork and ensure it is embraced throughout the organization.
  • Provide competency-based feedback and ensure leaders provide appropriate feedback.
  • Mentor reconditioning managers.
  • Select continuous-improvement events, allocate resources, and hold the team accountable for results.
  • Participate in and lead continuous-improvement efforts; train and mentor reconditioning managers in problem-solving.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Perks including student loan payments, vehicle discounts, and pet benefits.
  • Wellness program supporting physical and mental health.
  • Opportunities to expand skills and share knowledge across the organization.
  • Promotion-from-within culture, with opportunities for career development.
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