About The Position

The Site Leader provides on-site jobsite leadership for large, long-duration, high-profile projects involving Vertiv power and/or thermal equipment. As Vertiv Service’s primary on-site technical representative, the Site Leader supports projects from construction through start-up, site acceptance testing, and completion. The role works in tandem with the assigned Project Manager to manage cost controls, schedules, and resources, while maintaining a positive customer experience and strong relationships with customers, coworkers, sales representatives, and other stakeholders. The Site Leader leads a multidisciplinary on-site team and represents Vertiv in daily customer meetings. Responsibilities include coordinating technical work with other on-site parties, supporting start-up and testing activities, ensuring adequate manpower, providing status reports, and maintaining current knowledge of equipment commissioning practices and safety guidance. The role also administers site safety requirements, warranty processes, and accurate reporting; manages company property; and communicates with internal and external customers to align expectations and address changing priorities. Assignments are typically long term, ranging from four weeks to 12 or more months, at industrial greenfield or brownfield construction sites. When a project is outside the Site Leader’s home area, the role may involve a rotation of three consecutive weeks at the customer site followed by one week of service break at the home office, with at least 40 hours of billable and administrative work during that week. Schedules may be flexible and include weekends, evenings, and holidays. The position requires travel and emergency deployability, a valid driver’s license, and the ability to perform the stated physical duties. Candidates must pass a pre-employment drug test and background check. Vertiv will make reasonable accommodations for qualified individuals with disabilities, subject to applicable requirements.

Requirements

  • At least 2 years of experience in industrial construction management.
  • Ability to read and interpret electrical one-line diagrams and blueprints.
  • Strong organizational skills and ability to operate independently.
  • Strong verbal and written communication skills, including the ability to communicate at all levels of an organization.
  • Ability to build and maintain trusting customer relationships and collaborate in high-stress environments.
  • Ability to respond quickly to changing customer priorities without disruption or resistance.
  • Diplomacy and a calming, professional approach when interacting with customers and colleagues, including under stressful conditions.
  • Ability to make immediate site evaluations, including assessing environmental temperature and general operating conditions, without supervision.
  • Ability to independently evaluate site conditions and recognize and recommend acceptable customer solutions.
  • Ability to lead technical activities of other technicians and provide project leadership and on-site direction.
  • Expertise in COHE procedures and site acceptance testing procedures and equipment.
  • Advanced word processing, report generation, spreadsheet, and electronic mail skills; familiarity with computer networks, test equipment, and data analysis programs.
  • Mechanical aptitude.
  • Current product certifications and performance meeting all aspects of the job requirements or better.
  • Valid driver’s license and ability to travel, work at customer sites, and deploy in emergencies.
  • Ability to stand, walk, handle tools and components, reach, stoop, kneel, crouch, crawl, sit, climb, or balance as required; ability to lift up to 50 pounds consistently and up to 75 pounds occasionally.
  • Ability to meet the safety-sensitive role requirements, including passing a pre-employment drug test and background check.

Nice To Haves

  • ASEET or ASMET qualification.
  • Equivalent industry experience, particularly leading and actively participating in start-up and commissioning of power and/or HVAC equipment.
  • Six years of military experience in a related field.

Responsibilities

  • Provide jobsite construction and technical leadership for large projects involving Vertiv power and/or thermal equipment.
  • Lead a multidisciplinary on-site team of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors.
  • Represent Vertiv in daily customer meetings and coordinate technical work with other on-site parties.
  • Lead and support project start-up and site testing activities, ensuring sufficient manpower is available.
  • Provide daily status reports to Service Management, Project Management, and the sales representative.
  • Stay current on Vertiv equipment start-up and commissioning processes, procedures, tools, safety bulletins, field change notices, and service tips.
  • Lead daily toolbox talks, pre-job safety walks, and inspections; ensure timely corrective and preventative actions.
  • Administer and enforce site and Vertiv safety policies, follow safety guidelines and work-hour policies, wear appropriate PPE, and report work-related accidents or injuries within 24 hours.
  • Ensure adherence to the Vertiv warranty process in partnership with the Project Manager.
  • Complete timecards, expense and mileage reports, service request/task closures, forms, and other required reporting accurately and on time.
  • Support the Project Manager by obtaining technical data needed to maintain project systems.
  • Maintain company property, including credit cards, PPE, test equipment, laptops, and smartphones, according to company policies.
  • Communicate with internal and external customers, align expectations with Vertiv activities, and address misalignment when needed.
  • Make timely technical and commercial decisions under pressure while prioritizing safety, quality, timeliness, cost, and productivity.
  • Evaluate site conditions, including environmental temperature and general operating conditions, and recommend customer solutions.
  • Summarize and report work performed; direct technical activities of other technicians and provide on-site customer consultation with Project Leader assistance.
  • Follow company dress code, safety regulations, start-up and escalation processes, and Vertiv behaviors; lead by example.
  • Maintain customer satisfaction and productive utilization in accordance with company guidelines.
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