About The Position

The Site Leader provides jobsite leadership for large, long-duration, high-profile projects involving Vertiv power and/or thermal equipment. As Vertiv Service’s primary on-site technical representative, the Site Leader supports projects from construction through start-up, site acceptance testing, and completion. The role works in tandem with the Project Manager to manage cost controls, schedule adherence, resources, and customer experience, while maintaining strong relationships with customers, coworkers, sales representatives, and other stakeholders. The Site Leader leads a multidisciplinary on-site team, represents Vertiv in customer meetings, coordinates daily technical work, and supports start-up and site testing. The position also oversees jobsite safety, warranty-process adherence, reporting, company property, and clear alignment between customer expectations and Vertiv activities. Assignments are generally long-term and may involve industrial new construction or retrofit construction. When projects are away from the employee’s home area, the role may follow a three-weeks-on-site, one-week-at-home-office rotation. The position requires flexible scheduling, including weekends, evenings, and holidays, and deployment during emergencies. Vertiv requires candidates to be legally authorized to work in the United States; employment sponsorship is not provided. Candidates must pass a pre-employment drug test and background check. Vertiv is an Equal Opportunity/Affirmative Action employer and will provide reasonable accommodations as applicable.

Requirements

  • At least 2 years of experience in industrial construction management.
  • Ability to read and interpret electrical one-line diagrams and blueprints.
  • Strong organizational skills and ability to operate independently.
  • Strong verbal and written communication skills, including the ability to communicate across organizational levels and demonstrate executive presence.
  • Ability to build and maintain trusting customer relationships and work collaboratively in high-stress environments.
  • Ability to respond quickly to changing customer priorities without disruption or resistance.
  • Ability to evaluate a site independently, including environmental temperature and general operating conditions.
  • Ability to summarize and report work-related tasks and independently evaluate, recognize, and recommend acceptable customer solutions based on site evaluations.
  • Ability to recommend and direct customer-site activities by leading other technicians’ technical work, provide on-site customer consultation with Project Leader assistance, and lead assigned projects.
  • Expertise in COHE procedures and site acceptance testing procedures and equipment.
  • Computer skills, including advanced word processing and report generation, spreadsheets, email, test equipment and data analysis programs, and familiarity with computer networks.
  • Mechanical aptitude.
  • Must keep product certifications up to date and meet job requirements and performance expectations.
  • Valid driver’s license.
  • Must be deployable in emergencies.
  • Must successfully pass a pre-employment drug test and background check.
  • Must be legally authorized to work in the United States; sponsorship is not available.
  • Must be able to perform the physical demands of the role, including regularly standing, walking, handling objects and tools, reaching, stooping, kneeling, crouching or crawling, and consistently lifting up to 50 pounds and occasionally up to 75 pounds.

Nice To Haves

  • ASEET or ASMET.
  • Equivalent industry experience, particularly leading and actively participating in start-up and commissioning of power and/or HVAC equipment.
  • Six years of military experience in a related field.
  • Vertiv Behavior practitioner.

Responsibilities

  • Provide jobsite construction and technical leadership for large projects involving power and/or thermal equipment.
  • Lead a multidisciplinary on-site team of Project Leaders, installers, technicians, Customer Engineers, and subcontractors.
  • Represent Vertiv at daily customer meetings and communicate technical requirements to coordinate the day’s activities with other on-site parties.
  • Lead and support start-up and site testing; ensure adequate manpower is available and assist with this work as needed.
  • Provide daily status reports to Service Management, Project Management, and the sales representative.
  • Stay current on Vertiv equipment start-up and commissioning processes, procedures, tools, safety bulletins, field change notices, and service tips.
  • Lead daily toolbox talks and pre-job safety walks and inspections; drive timely corrective and preventative actions.
  • Administer and enforce site and Vertiv safety policies, follow safety guidelines, wear required PPE, observe the 14-hour work rule, report work-related accidents or injuries within 24 hours, and model safe practices, including use of STOP WORK Authority and Good Catch engagement.
  • Ensure adherence to the Vertiv Warranty process in partnership with the Project Manager.
  • Complete accurate and timely timecards, expense and mileage reports, service request/task closures, forms, and other required reporting.
  • Support the Project Manager by obtaining technical data needed to maintain project systems.
  • Maintain company property in accordance with policy, including credit cards, PPE, test equipment, laptops, and smartphones.
  • Communicate appropriately with internal and external customers, align customer expectations with Vertiv activities daily, clarify or realign expectations when needed, and maintain customer satisfaction according to company guidelines.
  • Make timely technical and commercial decisions under pressure, follow company startup and escalation procedures, and meet utilization, dress-code, safety, and conduct expectations.
  • Evaluate jobsite conditions, summarize and report work performed, recommend customer solutions based on site evaluations, direct technicians’ technical activities, provide customer consultation with Project Leader assistance, and provide project leadership and on-site direction.
  • Work long-term project assignments, potentially on a three-week customer-site / one-week home-office rotation, and be available for flexible schedules and emergency deployment.
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