About The Position

The Site Leader provides jobsite leadership for large, long-duration, high-profile Vertiv power and/or thermal equipment projects. As Vertiv Service’s primary on-site technical representative, the Site Leader supports projects from construction through start-up, site acceptance testing, and completion. The role works in tandem with the assigned Project Manager to manage costs, schedules, resources, and customer experience, while building and maintaining strong relationships with customers, coworkers, sales representatives, and other stakeholders. The Site Leader leads a multidisciplinary on-site team, represents Vertiv in customer meetings, coordinates daily technical work with other on-site parties, and supports start-up and testing activities. The position also carries significant safety, administrative, technical, and customer-satisfaction responsibilities. Assignments typically last from four weeks to 12 months or longer. Projects may involve new or retrofit industrial construction, and work may require flexible schedules, travel, and emergency deployment.

Requirements

  • At least one of the following experience pathways: six years of related military experience, or a minimum of two years of industrial construction management experience.
  • Ability to read and interpret electrical one-line diagrams and blueprints.
  • Expertise in COHE procedures and site acceptance testing procedures and equipment.
  • Ability to evaluate site conditions, including environmental temperature and general operating conditions, independently.
  • Ability to assess customer needs and recommend acceptable solutions based on site evaluations.
  • Ability to lead technical activities of other technicians and provide on-site project direction.
  • Strong organizational skills and ability to operate independently.
  • Strong verbal and written communication skills, including the ability to communicate with all levels of an organization and demonstrate executive presence.
  • Ability to build and maintain trusting customer relationships and collaborate in high-stress environments.
  • Ability to respond quickly to changing customer priorities and help maintain a calming effect with customers.
  • Advanced word processing, report generation, spreadsheet, and email skills; familiarity with computer networks, test equipment, and data-analysis programs.
  • Mechanical aptitude.
  • Current product certifications and performance meeting all aspects of the job requirements.
  • Valid driver's license.
  • Ability to work flexible schedules, including weekends, evenings, and holidays, and to deploy in emergencies.
  • Ability to travel for long-term project assignments; for assignments outside the local area, the role may require three consecutive weeks on site followed by a one-week service break at the home office, with at least 40 hours of billable and administrative work during that break.
  • Ability to consistently lift up to 50 pounds and occasionally lift up to 75 pounds.
  • Ability to meet the physical requirements of the role, including standing, walking, handling tools and components, reaching, bending, kneeling, crouching, crawling, sitting, and climbing or balancing.
  • Required vision abilities include close, distant, color, peripheral, and depth vision, and the ability to adjust focus.
  • Must pass a pre-employment drug test and background check.

Nice To Haves

  • ASEET or ASMET qualification.
  • Equivalent industry experience, particularly leading and actively participating in start-up and commissioning of power and/or HVAC equipment.

Responsibilities

  • Provide jobsite construction and technical leadership for large projects involving Vertiv power and/or thermal equipment.
  • Lead a multidisciplinary on-site team that may include Project Leaders, installers, technicians, Customer Engineers, and subcontractors.
  • Represent Vertiv at daily customer meetings and coordinate technical work and schedules with other on-site parties.
  • Lead and support equipment start-up and site testing, ensuring adequate on-site manpower and assisting with the work as needed.
  • Provide daily status reports to Service Management, Project Management, and the sales representative.
  • Keep current on Vertiv start-up and commissioning processes, procedures, tools, safety bulletins, and field change notices.
  • Lead daily toolbox talks and pre-job safety walks and inspections; administer site and Vertiv safety policies and drive timely corrective and preventive actions.
  • Follow safety guidelines, wear appropriate PPE, comply with the work-hours policy, report work-related accidents or injuries within 24 hours, and model safe practices including STOP WORK Authority.
  • Partner with the Project Manager to ensure adherence to the Vertiv Warranty process and provide technical data needed to maintain project systems.
  • Submit accurate and timely timecards, expense and mileage reports, service-request and task closures, and other required forms.
  • Maintain company property, including credit cards, PPE, test equipment, laptops, and smartphones, according to company policies.
  • Communicate with internal and external customers, align customer expectations with Vertiv activities, clarify misalignment, and maintain customer satisfaction.
  • Make timely technical and commercial decisions under pressure while prioritizing safety, quality, timeliness, cost, and productivity.
  • Evaluate site conditions, identify and recommend customer solutions, summarize work performed, and direct technical activities at customer sites.
  • Provide on-site customer consultation with assistance from Project Leaders and lead by example in conduct, communication, and adherence to company procedures.
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