Datacenter Site Lead + Thermal + AC Power

Vertiv Group•Phoenix, AZ

About The Position

The Site Leader provides jobsite and technical leadership for large, long-duration, high-profile projects involving Vertiv power and/or thermal equipment. As Vertiv Service’s primary on-site technical representative, the Site Leader supports projects from construction start through startup, site acceptance testing, and completion. The role works closely with the assigned Project Manager to manage costs, schedules, resources, and customer experience, while building strong relationships with customers, colleagues, sales representatives, and other stakeholders. The Site Leader leads a multidisciplinary on-site team and represents Vertiv in daily customer meetings, coordinating technical requirements and work schedules with other site parties. The role supports and leads startup and testing activities, maintains equipment and safety knowledge, provides daily project status reports, and oversees adherence to Vertiv and site safety policies. Administrative duties include warranty-process coordination, accurate reporting, maintaining company property, and supporting the Project Manager with technical information. The Site Leader is expected to prioritize safety, quality, timeliness, cost, and productivity; communicate effectively at all organizational levels; respond calmly to changing priorities; and demonstrate Vertiv’s behaviors and principles. Assignments typically last from four weeks to 12 months or longer, depending on project scope and schedule. Projects may involve industrial new construction or retrofit construction. When a project is outside the Site Leader’s local area, travel may follow a rotation of three consecutive weeks at the customer site followed by one week at the home office, where the employee is expected to work at least 40 hours on billable tasks and administrative duties. Schedules may include weekends, evenings, and holidays, and the employee must be deployable for emergencies. The role involves substantial physical activity, including standing, walking, climbing, kneeling, and lifting up to 50 pounds consistently and up to 75 pounds occasionally. Candidates must pass a pre-employment drug test and background check.

Requirements

At least one of the following experience pathways: six years of related military experience; at least two years of industrial construction management experience; or equivalent industry experience, particularly leading and actively participating in startup and commissioning of power and/or HVAC equipment.
Ability to read and interpret electrical one-line diagrams and blueprints.
Strong organizational skills and ability to work independently.
Strong verbal and written communication skills, including ability to communicate at all organizational levels and demonstrate executive presence.
Ability to build and maintain trusting customer relationships and collaborate in high-stress environments.
Ability to respond quickly to changing customer priorities without disruption or resistance.
Ability to handle stressful situations and provide a calming effect to customers; strong diplomacy with internal and external customers.
Ability to evaluate site conditions independently and recommend customer solutions based on the evaluation.
Ability to lead technical activities of other technicians and provide on-site project direction.
Expertise in COHE procedures and site acceptance testing procedures and equipment.
Advanced word processing, report generation, spreadsheet, and electronic mail skills.
Ability to use test equipment and data analysis programs; familiarity with computer networks.
Mechanical aptitude.
Current product certifications and ability to meet the performance and customer-relations expectations of the role.
Valid driver’s license and ability to deploy in emergencies.
Ability to perform the physical requirements of the position, including regularly standing, walking, using hands and fingers, reaching, stooping, kneeling, crouching, or crawling; frequently sitting and climbing or balancing; and consistently lifting up to 50 pounds and occasionally up to 75 pounds.
Ability to pass a pre-employment drug test and background check.

Nice To Haves

ASEET or ASMET qualification preferred.
Equivalent industry experience leading and actively participating in startup and commissioning of power and/or HVAC equipment preferred.

Responsibilities

Provide jobsite construction and technical leadership for large projects involving Vertiv power and/or thermal equipment.
Lead a multidisciplinary on-site team of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors.
Represent Vertiv at daily customer meetings and coordinate technical requirements and scheduled activities with other on-site parties.
Lead and support startup and site testing activities, ensuring sufficient manpower is available each day.
Assist with startup and testing as needed, depending on manpower availability and site location.
Provide daily status reports to Service Management, Project Management, and the sales representative.
Maintain current knowledge of Vertiv equipment startup and commissioning processes, procedures, tools, safety bulletins, and field change notices.
Lead daily toolbox talks, pre-job safety walks, and inspections; drive timely corrective and preventive actions.
Administer and ensure adherence to site and Vertiv safety policies, published safety guidelines, PPE requirements, and work-hours policies.
Report work-related accidents or injuries within 24 hours and model safe behavior, including use of STOP WORK Authority and Good Catch engagement.
Ensure adherence to the Vertiv warranty process in partnership with the Project Manager.
Submit accurate and timely timecards, expense and mileage reports, service request/task closures, and other required forms.
Support the Project Manager by obtaining technical data needed to maintain project systems.
Maintain company property, including credit cards, PPE, test equipment, laptop, and smartphone, in accordance with company policies.
Communicate with internal and external customers, align customer expectations with Vertiv activities, and clarify or realign expectations when needed.
Maintain customer satisfaction and productive utilization in accordance with company guidelines.
Make timely technical and commercial decisions under pressure, and follow company startup and escalation procedures.
Evaluate site conditions, including environmental temperature and general operating conditions, and recommend acceptable customer solutions.
Summarize and report work performed, direct technical activities of other technicians, and provide on-site customer consultation with Project Leader assistance.
Lead by example and conduct work in alignment with Vertiv behaviors, dress code, and safety regulations.