Site General Manager

Love's Travel Stops & Country Stores•Sauget, IL

About The Position

The Site General Manager oversees the daily operations, profitability, and overall success of a truck stop facility. This hands-on leadership role manages staff, customer service, inventory, fuel and retail sales, and compliance with safety and operational standards. The position requires multitasking and problem-solving in a fast-paced environment. Love’s is a family-owned and operated business headquartered in Oklahoma City, serving customers since 1964. Its travel stops are its core business, alongside products and services for professional drivers, fleets, the traveling public, RVers, alternative energy, and wholesale fuel customers. The company describes giving back to communities and maintaining an inclusive workplace as hallmarks of its culture.

Requirements

  • At least 3 years of management experience in retail, travel stop or c-store, big box, grocery, or department store settings.
  • At least 3 years managing operations with annual sales volume of $2 million or more.
  • At least 3 years affecting and deciphering budgets and P&L statements.
  • At least 3 years supervising and training 5–10 or more employees.
  • Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
  • Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
  • Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

  • Oversee daily operations of fuel sales, retail, the convenience store, restaurant, and other on-site services.
  • Drive revenue growth through strategic marketing, promotions, and customer service.
  • Hire, train, and supervise employees, including cashiers, maintenance staff, and restaurant personnel.
  • Ensure compliance with local, state, and federal regulations regarding fuel, food service, and employment.
  • Implement and enforce company policies, health and safety regulations, and industry standards.
  • Ensure the facility is clean, safe, and well-maintained.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
  • Profit-sharing opportunity
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