Site General Manager

GO Car Wash•Fredericksburg, VA

About The Position

As a Site General Manager at GO Car Wash, you will be responsible for all aspects of operating a car wash, with support from regional and central teams. You will manage and continuously improve the facility, equipment, inventory, marketing, sales, expenses, service, and safety at your site. You will help ensure that your team and site provide customers with a convenient, consistent, exceptional car wash experience and address customer complaints. You will also hire, train, coach, manage, and develop a team in line with company standards and values, while building an engaging team culture. The role offers an active, outdoor workplace with a team of car washers. Typical annual earnings are $74,000, including a $53,000 starting base salary and a $1,500 monthly bonus at 100% of plan targets tied to individual and company performance. Site General Managers may also earn uncapped commission from membership sales. A satisfactory criminal background check is required before hiring.

Requirements

  • High school diploma or equivalent.
  • Two years of management experience, ideally in a service-related business.
  • Ability to deliver excellent customer service and drive sales growth.
  • Strong leadership and interpersonal skills to engage people.
  • Ability to manage time, work, and a team while handling varied responsibilities.
  • Ability to achieve financial and performance results through individual and team efforts.
  • Ability to proactively and creatively solve operational, people, and profit challenges.
  • Satisfactory criminal background check before hiring.

Nice To Haves

  • Bachelor's degree in business preferred.
  • Car wash experience preferred but not required.

Responsibilities

  • Manage and continuously improve site operations, including the facility, equipment, inventory, marketing, sales, expenses, service, and safety.
  • Provide a convenient, consistent, exceptional car wash experience and address customer complaints.
  • Hire, train, coach, manage, and develop team members in line with company standards and values.
  • Create a culture that engages team members.
  • Deliver excellent customer service and drive sales growth.
  • Manage time, work, and the team to complete varied responsibilities.
  • Achieve financial and performance results through individual and team efforts.
  • Proactively and creatively solve operational, people, and profit challenges.

Benefits

  • Competitive health benefits.
  • 401(k).
  • Paid time off.
  • Free car washes.
  • Career growth opportunities and transferable work/life skills.
  • Uncapped commission opportunity from membership sales.
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