Site General Manager

GO Car Wash•Platte City, MO

About The Position

The Site General Manager is responsible for operating and continuously improving a GO Car Wash site, with support from regional and central teams. The role oversees the facility, equipment, inventory, marketing, sales, expenses, customer service, and safety, with the goal of delivering a convenient, consistent, and exceptional customer experience and addressing customer claims. The manager hires, trains, coaches, manages, and develops a team in accordance with company standards and values, while fostering an engaging team culture. This is an active, outdoor workplace working with a team of car washers. The role requires a satisfactory criminal and financial background check before hiring. Compensation typically includes a base salary, a monthly bonus tied to individual and company performance, and the opportunity to earn uncapped commission from membership sales; the amounts are shown as placeholders in the posting.

Requirements

  • High school diploma or equivalent.
  • Two years of management experience, ideally in a service-related business.
  • Ability to deliver excellent customer service and drive sales growth.
  • Strong leadership and interpersonal skills to engage people.
  • Ability to manage time, work, and a team across varied responsibilities.
  • Ability to achieve financial and performance results through personal and team efforts.
  • Ability to proactively and creatively solve operational, people, and profit challenges.
  • Must complete a satisfactory criminal and financial background check before hiring.

Nice To Haves

  • Bachelor’s degree in business.
  • Car wash experience.

Responsibilities

  • Operate and continuously improve the car wash site.
  • Manage the facility, equipment, inventory, marketing, sales, expenses, customer service, and safety.
  • Provide customers with a convenient, consistent, exceptional car wash experience and address customer claims.
  • Hire, train, coach, manage, and develop the site team in line with company standards and values.
  • Create a culture that engages Teammates.
  • Deliver excellent customer service and drive sales growth.
  • Manage time, work, and the team to complete varied responsibilities.
  • Achieve financial and performance results through personal and team efforts.
  • Proactively and creatively solve operational, people, and profit challenges.

Benefits

  • Competitive health benefits.
  • 401(k).
  • Paid time off.
  • Free car washes.
  • Opportunity for career growth.
  • Learning work/life skills transferable to other career paths.
  • Uncapped commission opportunity from membership sales.
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