Site Forklift Technician

Concentric LLC•Franklin, WI

1d•Onsite

About The Position

Concentric, LLC is the nation’s largest independent industrial power provider, delivering forklift power, critical infrastructure, mechanical/HVAC, and dedicated material handling and automation maintenance solutions. Its nationwide network supports customers in data centers, telecommunications, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments. The Forklift Technician performs routine maintenance and repairs on industrial equipment, including forklifts, scissor lifts, tuggers, floor scrubbers, and golf carts. The role includes diagnosing failures, inspecting equipment, following manufacturer repair guidelines, maintaining accurate work orders and time records, and completing work safely. Performance is measured by factors such as preventive maintenance completion, technician efficiency, customer satisfaction, inventory variance, work in progress, safety, and shop cleanliness. Work is performed primarily at customer facilities. The environment has moderate to heavy noise, and hearing protection may occasionally be required. The position involves sitting, standing, and walking for up to eight hours; handling equipment and materials; and occasionally lifting or moving up to 100 pounds. Approved personal protective equipment may be required.

Requirements

High school diploma or GED.
Experience as a material handling equipment mechanic.
Strong communication, problem-solving, and analytical skills.
Ability to organize one’s work and work independently with limited supervision.
Ability to work with people from diverse backgrounds and needs, including across remote offices.
Ability to clearly communicate ideas verbally and in writing to internal and external customers, and to listen effectively to customer needs.
Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
Ability to collaborate with other departments for the good of the organization.
Proficiency in Microsoft Office, including Outlook and Word, and web-based reporting modules.
Ability to adapt to a fast-changing environment.
Ability to identify and complete critical tasks independently with a sense of urgency.
Ability to meet the physical demands of the job, including occasionally lifting or moving up to 100 pounds.
Ability to wear approved personal protective equipment when required.

Responsibilities

Maintain industrial mobile equipment, including forklifts, scissor lifts, tuggers, floor scrubbers, and golf carts.
Troubleshoot equipment failures and perform root cause analysis, including researching potential warranty issues, rework, and recurring repairs using equipment history in the Field Connect service platform.
Complete equipment repairs in a timely manner and according to manufacturer repair guidelines.
Use judgment to evaluate the relative costs and benefits of potential actions and select an appropriate course of action.
Inspect and audit equipment according to the PM Planning tools schedule in the Field Connect service platform.
Communicate with supervisors, coworkers, and subordinates by phone, in writing, by email, or in person.
Complete work orders and service records accurately and on time according to Concentric time standards.
Enter work hours accurately and on time in the Paylocity timekeeping platform.
Complete all work safely and follow customer and Concentric safety requirements.
Keep work areas safe, clean, and organized each day.
Complete safety training modules on time.
Perform other duties as assigned by the supervisor.
Meet performance expectations in areas including preventive maintenance completion, technician efficiency, customer satisfaction, inventory variance, work in progress, safety, and shop cleanliness and 5S.

Benefits

Competitive pay, incentive opportunities, and overtime potential for hourly employees.
Three medical plan options with employer premium contribution, starting on day one.
Employee-paid dental and vision insurance, starting on day one.
Health Savings Account with company contribution for eligible high-deductible health plans.
Medical and dependent care Flexible Spending Accounts.
Company-paid life and AD&D insurance and short- and long-term disability coverage, starting on day one.
Company 401(k) plan with 100% match on the first 4% of employee contributions.
Eight paid holidays.
128 hours of paid time off annually for full-time employees.
Employee-paid accident, critical illness, and hospital indemnity insurance.
Employee-paid legal plans, identity protection, pet insurance, and home and auto discounts.
Training and mentoring.
Advancement opportunities.