Forklift Technician

Velocity Maintenance Services • Highpoint, NC

4d • Onsite

About The Position

Velocity Maintenance Services is a provider of resident technicians for lift trucks and other mobile material handling assets. It designs customized maintenance programs for lift truck assets used in high-utilization manufacturing and warehousing operations.

The Forklift Technician performs mechanical, electrical, and hydraulic repairs and planned maintenance on lift trucks and other industrial equipment, including electric forklifts, racking, dock and door systems, scissor lifts, tuggers, floor scrubbers, and golf carts. The role also involves coordinating maintenance and repair requests, managing parts and inventory, keeping the maintenance work area safe and organized, and completing work orders and service records accurately. Technicians work primarily at customer facilities and must follow customer and Velocity safety requirements, including OSHA standards.

Requirements

• At least 5 years of experience.
• High school diploma or GED.
• Strong electrical and LP troubleshooting skills.
• Industrial battery experience.
• Dock and door experience.
• Ability to read electrical schematics, wiring diagrams, and hydraulic diagrams.
• Ability to organize work and work independently with limited supervision.
• Ability to work with people from diverse backgrounds and with diverse needs, including across remote offices.
• Must provide own hand tools and be willing to purchase additional tools needed for success in the role.
• Ability to meet the physical demands of the job, including occasionally lifting or moving up to 100 pounds.
• Ability to wear approved personal protective equipment and maintain awareness of surroundings.
• Strong organization, relationship-building, communication, and problem-solving skills; motivated, goal-oriented, punctual, professional, and able to work well under pressure.

Nice To Haves

• Arc, MIG, and TIG welding experience.

Responsibilities

• Serve as a point of contact for customers.
• Coordinate preventive maintenance schedules and work or repair requests.
• Be willing to be on call.
• Coordinate warranty requests and facilitate outside vendor work, including purchase orders and billing.
• Facilitate work outside the defined scope.
• Order parts and manage inventory using 5S practices.
• Troubleshoot equipment failures, perform root cause analysis, research warranty coverage, and address rework.
• Analyze repetitive repairs using historical equipment data in the CMMS platform.
• Complete equipment repairs promptly and according to manufacturer repair guidelines.
• Use judgment to assess repair options and choose appropriate actions for customers.
• Inspect equipment according to preventive maintenance schedules in the CMMS platform.
• Communicate information to supervisors and coworkers by phone, in writing, by email, or in person.
• Complete work orders and service records accurately and on time according to established standards.
• Enter work hours accurately and promptly in the timekeeping platform.
• Follow customer and Velocity safety requirements and complete safety training modules on time.
• Keep work areas clean, organized, and safe each day.
• Perform routine maintenance on industrial equipment, including lift trucks and other mobile material handling assets.

Benefits

• Competitive pay with incentive opportunities and overtime potential.
• Full benefits package starting on day one, including medical, dental, and vision coverage, 401(k) with match, company-paid life insurance, and disability coverage.
• Eight paid holidays.
• Paid time off for full-time employees, with accrual increasing with tenure.
• Training and mentoring from industry experts.
• Manufacturer training on specific equipment is available for hired technicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED