Forklift Technician
About The Position
Velocity Maintenance Services is a provider of resident technicians for lift trucks and other mobile material handling assets. The company delivers customized maintenance programs for lift truck assets in manufacturing and warehousing operations, working in collaboration with a major provider of brand-independent material handling equipment fleet management services. The Forklift Technician performs mechanical, electrical, and hydraulic repairs and planned maintenance on lift trucks and other industrial equipment, including electric forklifts, racking, dock and doors, scissor lifts, tuggers, floor scrubbers, and golf carts. The role also involves coordinating customer requests, managing maintenance schedules, handling parts and inventory, maintaining accurate service records, and keeping work areas safe and organized in compliance with OSHA standards. Technicians work primarily at customer facilities and may be on call.
Requirements
- At least 5 years of experience.
- High school diploma or GED.
- Strong electrical and LP troubleshooting skills.
- Industrial battery experience.
- Dock and door experience.
- Ability to read electrical schematics, wiring diagrams, and hydraulic diagrams.
- Ability to organize work and work independently with limited supervision.
- Ability to work with individuals from diverse backgrounds and needs, including across remote offices.
- Must have personal hand tools and be willing to purchase tools needed to succeed in the role.
- Organized, able to build solid relationships, and able to work well under pressure.
- Motivated, goal-oriented, punctual, and professional, with strong communication skills and a solution-based mindset.
Nice To Haves
- Arc, MIG, and TIG welding experience.
Responsibilities
- Serve as a point of contact for customers.
- Facilitate preventive maintenance schedules and work or repair requests.
- Be willing to be on call.
- Coordinate and drive warranty requests.
- Coordinate outside vendor work, including purchase orders and billing.
- Facilitate out-of-scope work.
- Order parts and manage inventory using 5S inventory skills.
- Troubleshoot equipment failures, including root cause analysis, warranty coverage research, and rework.
- Analyze repetitive repairs using historical equipment data available through the CMMS platform.
- Complete equipment repairs in a timely manner and according to manufacturer repair guidelines.
- Use judgment to assess the relative costs and benefits of possible actions and select appropriate options for customers.
- Inspect equipment according to the PM planning tools schedule in the CMMS platform.
- Communicate information to supervisors and coworkers by phone, in writing, by email, or in person.
- Complete work orders and service records accurately and on time according to established standards.
- Enter work hours accurately and promptly in the timekeeping platform.
- Follow customer and Velocity safety requirements.
- Maintain work areas that are safe, clean, and organized daily.
- Complete safety training modules on time.
- Perform routine maintenance on industrial equipment, including electric forklifts, racking, dock and doors, scissor lifts, tuggers, floor scrubbers, and golf carts.
Benefits
- Competitive pay with incentive opportunities and overtime potential.
- Full benefits package beginning on day one, including medical, dental, and vision coverage, 401(k) with matching, company-paid life insurance, and disability coverage.
- Eight paid holidays.
- Paid time off for full-time employees, with accrual increasing over tenure.
- Training and mentoring from industry experts.
- Manufacturer training on specific equipment is available to the technician hired.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
