On-Site Forklift Technician

Concentric LLC • Torrance, CA

1d • $35 - $40 • Onsite

About The Position

Concentric LLC is a nationwide industrial power and maintenance provider serving data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments. The On-Site Forklift Technician performs routine maintenance and repairs on industrial mobile equipment, including forklifts, scissor lifts, tuggers, floor scrubbers, and golf carts. The technician must supply their own tools and complete work safely, efficiently, and according to manufacturer repair guidelines.

The role includes troubleshooting equipment failures, conducting root-cause analysis, inspecting equipment, completing work orders and service records, and maintaining accurate time entries. The technician works primarily at a customer facility and communicates with supervisors, coworkers, and customers. Performance is assessed through measures including preventive maintenance completion, efficiency, customer satisfaction, inventory variance, work in progress, safety, and shop cleanliness. Other duties may be assigned, and the job description may change.

Requirements

• High school diploma or GED.
• Experience as a material handling equipment mechanic.
• Strong communication, problem-solving, and analytical skills.
• Ability to organize work and work independently with limited supervision.
• Ability to work with individuals from diverse backgrounds and with diverse needs, including across remote offices.
• Ability to clearly communicate ideas verbally and in writing to internal and external customers, and listen effectively to customer needs.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Ability to collaborate with other departments toward organizational goals.
• Proficiency in Microsoft Office, including Outlook and Word, and web-based reporting modules.
• Ability to adapt to a fast-changing environment.
• Ability to independently identify and complete critical tasks with a sense of urgency.
• Must have own tools.

Responsibilities

• Maintain industrial mobile equipment, including forklifts, scissor lifts, tuggers, floor scrubbers, and golf carts.
• Troubleshoot equipment failures and conduct root-cause analysis, including research into potential warranty, rework, and recurring repairs using historical equipment data in the Field Connect service platform.
• Complete equipment repairs promptly and in accordance with manufacturer repair guidelines.
• Use judgment to consider the relative costs and benefits of potential actions and select an appropriate course.
• Perform equipment audits according to the PM Planning tools schedule in Field Connect.
• Communicate information to supervisors, coworkers, and subordinates by phone, in writing, email, or in person.
• Complete work orders and service records accurately and on time, in accordance with Concentric time standards.
• Enter work hours accurately and promptly in the Paylocity timekeeping platform.
• Complete all work safely and adhere to customer and Concentric safety requirements.
• Maintain safe, clean, and organized work areas daily.
• Complete safety training modules on time.
• Perform other duties assigned by the supervisor.
• Meet performance expectations related to preventive maintenance completion, technician efficiency, customer satisfaction, inventory variance, work in progress, safety, and shop cleanliness and 5S.
• Demonstrate a positive attitude, diligence, teamwork, and willingness and ability to learn new skills and information.

Benefits

• Competitive pay with incentive opportunities and overtime potential for hourly employees.
• Three medical plan options with employer premium contributions, starting on day one.
• Employee-paid dental and vision insurance, starting on day one.
• Health Savings Account with company contribution for eligible High-Deductible Health Plans.
• Medical and dependent care Flexible Spending Accounts.
• Company-paid life and AD&D insurance and short- and long-term disability coverage, starting on day one.
• 401(k) plan with 100% match on the first 4% of employee contributions.
• Eight paid holidays.
• Full-time employees receive 128 hours of paid time off annually.
• Employee-paid accident, critical illness, and hospital indemnity insurance.
• Employee-paid legal plans, identity protection, pet insurance, and home and auto discounts.
• Training and mentoring from industry experts.
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED