Site Administrator II, Site Administration

SBA•Boca Raton, FL
•Onsite

About The Position

The Site Administrator II determines and processes tenant and ground rent commencement dates and related lease administration functions. The role processes lease documents and property management database updates, prepares rent commencement approvals and notices, tracks tenant installation information, and researches lease information for customers, accounting, and field personnel. The position also assists with reconciliations, customer service, cross-training, and training Site Administration Specialists. Work is performed in an office or cubicle environment with a moderate noise level.

Requirements

  • High school diploma or GED.
  • 0–2 years of administrative support experience.
  • Experience working with lease agreements and/or contracts.
  • Ability to stoop, bend, kneel, or crouch; stand, walk, and sit; and reach with hands and arms.
  • Visual ability correctable to 20/20.
  • Ability to respond verbally in an understandable, professional manner in person and over the telephone.
  • Manual dexterity to enter data into a computer and calculator and operate listed equipment.
  • Ability to lift up to 15 pounds.

Nice To Haves

  • Bachelor’s degree.
  • Bilingual in English and Spanish.
  • Bilingual in English and Portuguese.
  • Experience in the wireless telecommunications industry.

Responsibilities

  • Process ground or tenant lease-related documents.
  • Process ground owner or tenant address changes, ownership changes, rent changes, and other pertinent data for property management database updates.
  • Determine accurate rent commencement dates for new leases and amendments within assigned states.
  • Prepare rent commencement approval forms for new leases and amendments within assigned states.
  • Prepare rent commencement letters for new leases and amendments within assigned states.
  • Track and follow up on tenant installation information with applicable Regional Site Managers for leases and amendments within assigned states.
  • Work with managers, attorneys, paralegals, and other personnel to review and analyze official documents.
  • Prioritize work items to meet critical deadlines.
  • Follow up by email and phone with ground owners, tenants, and company personnel.
  • Work cooperatively with managers, coworkers, tenants, and ground owners.
  • Assist with tenant or ground reconciliations.
  • Research and disseminate lease information for customers, accounting, and field personnel.
  • Resolve customer questions and problems independently or with assistance from other company personnel.
  • Complete functional cross-training in ground and tenant leasing processes.
  • Assist with training Site Administration Specialists.
  • Perform other projects and duties as assigned.

Benefits

  • 401(k) retirement savings plan with company match and profit sharing, where applicable.
  • Equity opportunities, including participation in company equity stock plans, where applicable.
  • Medical, dental, and vision insurance with employer contributions toward coverage.
  • Paid parental leave.
  • Company-paid life insurance and short- and long-term disability, where eligible.
  • Wellness programs and resources, including an employee assistance program and well-being initiatives.
  • Paid time off and company-paid holidays.
  • Flexible work arrangements, including an allotment of remote workdays per year, depending on the role.
  • Education assistance and professional development and certification or licensing support, where eligible.
  • Performance-based bonus or incentive compensation, which may be available depending on the role.
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