Bilingual Site Administrator II

SBA•Boca Raton, FL

About The Position

The Bilingual Site Administrator II determines and processes tenant and ground rent commencement dates and related functions. The role handles lease-related documentation and data updates, determines rent commencement dates, prepares approval forms and notices, and follows up on tenant installation information. It also involves researching and sharing lease information, assisting with reconciliations and customer service, completing cross-training in ground and tenant leasing processes, and assisting with the training of Site Administration Specialists.

Requirements

Bilingual English/Spanish proficiency is required.
High school diploma or GED.
0–2 years of administrative support experience.
Experience working with lease agreements and/or contracts.

Nice To Haves

Trilingual English/Spanish/Portuguese proficiency.
Bachelor's degree.
Experience in the wireless telecommunications industry.

Responsibilities

Process ground or tenant lease-related documents.
Process ground owner or tenant address changes, ownership changes, rent changes, and other pertinent updates in the property management database.
Determine accurate rent commencement dates for new leases and amendments within assigned states.
Prepare rent commencement approval forms for new leases and amendments within assigned states.
Prepare rent commencement notice letters for new leases and amendments within assigned states.
Track and follow up on tenant installation information with applicable Regional Site Managers for leases and amendments within assigned states.
Work with managers, attorneys, paralegals, and other personnel to review and analyze official documents.
Prioritize work items to meet critical deadlines.
Follow up diligently by email and phone with ground owners, tenants, and company personnel.
Work cooperatively with managers, coworkers, tenants, and ground owners.
Assist with tenant or ground reconciliations.
Research and disseminate lease information for customers, accounting, and field personnel.
Provide customer service by resolving customer questions and problems, independently or with assistance from other company personnel.
Complete functional cross-training in ground and tenant leasing processes.
Assist with training Site Administration Specialists.
Perform other projects and duties as assigned.

Benefits

401(k) retirement savings plan with company match and profit sharing, where applicable.
Equity opportunities, including participation in company equity stock plans, where applicable.
Medical, dental, and vision insurance with employer contributions toward coverage.
Paid parental leave.
Company-paid life insurance and short- and long-term disability, where eligible.
Wellness programs and resources, including an employee assistance program and well-being initiatives.
Paid time off and company-paid holidays.
Flexible work arrangements, including an allotment of remote workdays per year, depending on the role.
Education assistance and professional development and certification or licensing support, where eligible.
Performance-based bonus or incentive compensation, which may be available depending on the role.