Shuttle Van Driver

Sonesta International Hotels Corporation • Rosemont, IL

1d

About The Position

The Shuttle Van Driver operates the hotel van to and from guest destinations in a safe and courteous manner, providing welcoming and reliable transportation. Drivers transport guests to and from airports, local attractions, corporate offices, event venues, and other designated destinations. The role includes assisting guests with luggage, sharing hotel and local information, and coordinating with hotel teams to support smooth arrivals, departures, and special events.

Drivers keep shuttle vehicles clean, organized, fueled, and guest-ready; perform routine inspections; report maintenance or safety concerns; and maintain transportation logs, records, and schedules. The role requires compliance with traffic laws, safety procedures, hotel standards, and transportation guidelines. Scheduled shifts are 3:30 a.m.–9:30 a.m., 9:30 a.m.–4:30 p.m., or 4:30 p.m.–11:30 p.m. Work may include mornings, evenings, weekends, and holidays. The anticipated pay range is $18.00–$20.00 plus tips.

Requirements

• Valid driver’s license required.
• Commercial Driver’s License (CDL) required.
• Passenger endorsement required.
• Ability to safely operate hotel shuttle vans and transportation vehicles according to company and legal safety standards.
• Strong communication, interpersonal, and guest-service skills with a friendly and professional attitude.
• Ability to multitask and remain organized in a fast-paced hospitality environment.
• Dependable, positive, service-focused, and team-oriented mindset.
• Flexible availability for mornings, evenings, weekends, holidays, and airport shuttle support as needed.
• Ability to frequently stand, bend, climb, kneel, and move about the facility.
• Ability to carry, lift, or pull items weighing up to 100 pounds.

Nice To Haves

• Previous driving, transportation, hospitality, shuttle, valet, guest-service, or customer-service experience preferred.
• Knowledge of local roads, airports, transportation routes, and hospitality service standards preferred.
• Passion for hospitality, guest engagement, teamwork, and creating safe and memorable guest experiences.

Responsibilities

• Provide safe, friendly, and professional transportation for hotel guests to and from airports, local attractions, corporate offices, event venues, and other designated destinations.
• Welcome guests and assist with luggage handling, loading, unloading, and transportation support during arrivals and departures.
• Maintain knowledge of local roads, airports, transportation routes, traffic patterns, and nearby attractions.
• Keep hotel shuttle vehicles clean, organized, fueled, and guest-ready throughout shifts.
• Perform routine vehicle inspections and promptly report maintenance concerns, safety issues, or operational needs to leadership.
• Coordinate with Front Desk, Bell Services, Concierge, Security, and hotel leadership to support guest transportation.
• Assist guests with directions, hotel information, local recommendations, and general hospitality support.
• Maintain accurate transportation logs, operational records, and shuttle schedules according to hotel procedures.
• Follow traffic laws, safety procedures, hotel operational standards, and transportation guidelines.
• Support group arrivals, VIP guests, conferences, weddings, and special-event transportation as needed.
• Help foster a welcoming, energetic, and guest-focused atmosphere.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with company match
• 401(k) retirement plan with company match
• Paid vacation and sick days
• Sonesta hotel discounts
• Educational assistance
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability insurance
• Employee perks and discounts
• Hospital indemnity insurance
• Critical illness insurance
• Accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed