CDL Shuttle Driver (Whitefish Mountain Resort) - Winter

Winter Sports InC•Whitefish, MT

98d•Onsite

About The Position

The Shuttle Driver provides safe and efficient transportation for guests and employees to various locations around Whitefish Mountain Resort, answers guest questions, and provides information regarding parking violations. The Transportation and Parking Department maintains the resort’s parking facilities and operates from the Woodshop-Building Maintenance Area in the Maple Parking lot near the Hibernation House. The role may involve driving a guest shuttle trailer or 20-passenger bus, and at times a truck with a goose-neck passenger trailer. This seasonal winter position is available as full-time, part-time, or intermittent. The winter season runs from December through early April, weather permitting. The role reports to the Transportation and Parking Supervisor and supervises no employees. Work may include daytime and evening hours, weekends, holidays, and overtime during peak demand periods.

Requirements

High school graduate or GED equivalent.
Must be at least 25 years of age under WSI vehicle insurance standards.
Valid Class C CDL with a passenger endorsement.
Ability to be added to WSI’s vehicle insurance policy.
Provide personal cold-weather gear.
Confidence functioning on snow and ice, including driving and walking.
Ability to cross-sell other resort departments and businesses.
Ability to handle varied tasks and challenging situations calmly and professionally.
Team-oriented attitude and ability to work with people of diverse cultures and ethnicities.
Flexibility to accommodate short-notice schedule changes based on customer demand.
Ability to provide accurate information and maintain a good attitude during stressful situations.
Proficient verbal and written communication skills, including radio use.
Pass a post-offer drug and alcohol screening in accordance with DOT compliance.
Complete the required annual review of Motor Vehicle Division records.
Maintain a DOT health card on file and renew it upon expiration.
Ability to lift 10 pounds repetitively, 40 pounds occasionally, and up to 50 pounds rarely.
Ability to perform tasks regularly in small spaces and awkward body postures.
Ability to work standing or seated for extended periods, up to 10 hours daily.
Ability to work under varying, often extreme, weather conditions.
Ability to operate a guest shuttle trailer or 20-passenger bus daily.
Willingness to work weekends, holidays, evenings, and overtime during peak demand times.

Nice To Haves

CPR certification.
Knowledge of Whitefish Mountain Resort and surrounding communities.

Responsibilities

Check email and snow reports each morning in preparation for guest inquiries.
Complete vehicle transportation checklists before using vehicles.
Assist with snow removal and distribution of salt or gravel as needed.
Transport guests and employees to various locations around the mountain.
Drive trucks with goose-neck passenger trailers when required and maintain safe operating practices.
Maintain vehicles, including checking fluid levels and tire pressure and keeping them clean.
Immediately report vehicle problems or safety concerns in writing to the Vehicle Maintenance Department and/or Supervisor.
Complete daily vehicle logs, including rider counts and notes for other drivers.
Train in safety procedures, including fire suppression equipment, personal protective equipment, lockout/tagout, and hazardous communications.
Report unsafe working conditions and broken equipment to the Supervisor promptly.
Assist parking hosts as business levels dictate and may serve as the report-to person for hosts.
Answer guest questions using the WSI Resort Guide and seek answers from other departments when needed.
Ask the Supervisor and/or co-workers for clarification about procedures or job knowledge.
Meet company requirements for appearance, attendance, and punctuality.
Follow the Employee Handbook and departmental trainings and guidelines.
Clear overnight snow and ice from vehicles and guest shuttles by shoveling, sweeping, or scraping as needed.
Remain alert for unsafe conditions and work behaviors, conduct periodic inspections of work and public areas, and notify others so conditions or practices can be corrected promptly.