Shuttle Driver

Crescent Careers•Horseshoe Bay, TX

About The Position

The Shuttle Driver transports associates to their destinations safely and professionally, coordinates resort transportation requests, and helps maintain the resort’s fleet and service standards. The role requires awareness of resort amenities and promotions, flexibility to respond to changing transportation needs, and the ability to remain composed in high-stress situations. The driver may assist the valet team with luggage and must provide prompt, attentive service while following resort rules and policies. The position requires a high school diploma or equivalent, a CDL to operate resort vehicles, a clean driving record, and successful completion of pre-employment background and drug testing. The employee must be at least 21 years old, have no felony convictions, and meet the stated driving-record and citation standards. Physical duties include occasionally lifting or moving up to 75 pounds and sitting, walking, standing, or moving quickly during the work schedule.

Requirements

  • High school diploma or equivalent.
  • At least 21 years of age.
  • A CDL to operate all resort vehicles.
  • Clean driving record for a five-year period.
  • No citations for a three-year period.
  • No felony convictions.
  • Complete knowledge of state driving laws.
  • Pass pre-employment background and drug testing.
  • Exceptional communication skills, attention to detail, and ability to learn in an ever-changing work environment.
  • Pleasant personality and neat, well-groomed appearance.
  • Maintain proper associate uniform standards, including black pants.
  • Wear black running shoes that are slip-resistant, enclosed at the toe, and enclosed at the heel.
  • Ability to occasionally lift and/or move up to 75 pounds.
  • Ability to run or move quickly to provide prompt service.
  • Ability to sit, walk, and stand for the majority of the work schedule.
  • Ability to communicate effectively with the general public and disseminate information accurately.
  • Ability to speak, comprehend reading materials, and write in English.
  • Ability to interact with coworkers and work as part of a team.

Responsibilities

  • Drive associates to appropriate destinations safely and professionally.
  • Maintain the cleanliness of fleet vehicles, inside and out, to HSB standards.
  • Access, input, and retrieve information from the department computer system.
  • Coordinate, track, and promptly respond to transportation requests.
  • Remain composed in high-stress situations and make last-minute changes as needed.
  • Stay aware of resort amenity schedules and promotions.
  • Work a flexible schedule and beyond scheduled hours when necessary.
  • Lift luggage and assist the valet team.
  • Multitask while remaining attentive to guest needs.
  • Follow resort rules and policies and maintain associate uniform standards.

Benefits

  • Medical, dental, and vision insurance
  • Paid vacation
  • Paid holidays
  • 401(k) plan with employer match
  • Long- and short-term disability
  • Major illness insurance
  • Accident insurance
  • Limited access to some resort amenities, including golf
  • Retail and dining discounts
  • Discounts at all Crescent Hotels & Resorts properties
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