Showroom Sales Support

Fuse Specialty Appliances and Plumbing • Fort Myers, FL

4d

About The Position

The Showroom Operations Coordinator ensures client interactions in the showroom run smoothly through order completion. Acting as the sales team’s central hub, the role combines customer service with back-office execution, including preparing quotes, entering orders, coordinating deliveries, and monitoring open tasks so sales consultants can focus on closing business.

Requirements

• High school diploma required.
• At least 2 years in a customer support-facing role.
• Proficiency with CRM/ERP tools such as HubSpot, E-Pass, or similar; MS Office (Excel and Outlook); and basic POS/payment platforms.

Responsibilities

• Assist with entering sales-related documentation.
• Track and manage orders through delivery and installation processes.
• Manage incoming phone calls and emails, directing inquiries to the appropriate team members.
• Generate and analyze sales reports, providing key insights to the sales and management teams.
• Communicate order status, delivery schedules, and potential delays to relevant stakeholders.
• Support the sales team with administrative tasks, ensuring information flow and timely project completion.
• Perform all other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED