Showroom Sales

Phillip Jeffries•Boston, MA

3d•$58,000 - $65,000•Onsite

About The Position

Phillip Jeffries is hiring a salesperson for its Boston showroom to serve as a first point of contact for clients, welcome designers, inspire projects, and provide personalized, high-touch service. The role combines luxury sales, account service, business development, prospecting, and lead generation. The salesperson reports directly to the Showroom Manager and works on-site five days per week.

Requirements

At least one year of experience in luxury sales, interior design, or a client-facing showroom or retail role.
Based in the Boston area with knowledge of the local design community.
Available to work on-site five days per week.
Strong client-service and sales skills, including the ability to build trust and develop lasting client relationships.
Understanding of the design process and an eye for aesthetics.
Confident using Microsoft 365 and CRM tools.
Strong organization, attention to detail, and accuracy.
Clear, confident, professional communication skills.
Collaborative, proactive, dependable, adaptable, and positive approach in a fast-paced environment.

Nice To Haves

Bachelor’s degree in Sales, Marketing, Design, Art, or a related field.

Responsibilities

Convert showroom visits, calls, and new accounts into sales opportunities; increase order values through upselling; and encourage repeat business.
Generate showroom traffic through outreach and scheduled presentations, and deliver exceptional customer experiences.
Represent the Phillip Jeffries brand and provide knowledgeable wallcovering solutions to clients.
Compile project shops, manage sample follow-ups, stock checks, sample and mailer orders, and open-order reporting, including CFA approvals and reselections.
Track and manage the sales pipeline, KPIs, and goals using the CRM platform; follow established sales and follow-up processes.
Drive sales with new and existing clients, service assigned accounts, identify cross-selling opportunities, and proactively update clients on ETAs and product status.
Respond promptly and professionally to clients by phone and email; send thank-you notes and mailers; and build long-term client relationships.
Build relationships and introduce new accounts to showroom products and services; understand client needs and stay current on industry trends.
Attend local industry events to network, increase visibility, and identify new sales opportunities.
Manage new account setup, profile strategic accounts, identify decision-makers, and engage prospects through outbound calls and sampling outreach.
Educate and develop new leads, cultivate clients unfamiliar with the brand, and generate qualified leads for the outside sales team, with potential lead hand-off.
Convert prospects into loyal, repeat clients through strategic planning.

Benefits

Base salary of $58,000–$65,000 annually, based on interiors industry experience.
Generous commission program based on assigned account list.
Pooled team commission.
Company bonus program.
Annual cost-of-living increase.
Retirement plan with an automatic company contribution of approximately 10% of annual compensation.
Medical coverage at low cost to the employee.
Spouse, domestic partner, civil union partner, and family coverage options.
Health Reimbursement Account (HRA).
Prescription plan.
Dental and vision coverage.
Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
16 paid days off per calendar year.
10 paid holidays.
Paid time off for community service, up to three days per year.
Employee discount on Phillip Jeffries wallcoverings.
Detailed onboarding plans with 30/60/90-day goals and training.
Volunteer opportunities supporting the community and environment.