Showroom Coordinator

FERGUSON•Clarksville, TN

7d•$15 - $18

About The Position

Ferguson is seeking a Showroom Coordinator to support customers and showroom operations. The role focuses on welcoming guests, understanding the purpose of their visit, and helping develop lasting customer relationships. It also involves answering and directing calls, communicating appointment policies, managing customer sign-ins and records, maintaining bid follow-up, preparing literature packages, and preparing thank-you cards for customers making full-house selections. The schedule is Monday through Friday, 8:30 a.m. to 4:30 p.m. The stated pay range is $15.00–$18.08 per hour, and the role is eligible for a bonus or incentive plan. The posting notes that starting wages may be higher in some locations due to local or state wage requirements.

Requirements

High school diploma, GED, or equivalent education.
Experience in sales and customer service.
Strong interpersonal skills and ability to prioritize workload, balance multiple demands, and meet timelines.
Proficiency with Word, Excel, PowerPoint, and Outlook.
Attention to detail in task-oriented responsibilities.
Analytical thinking and an eye for business.
Strong communication and presentation skills.

Responsibilities

Greet showroom guests, learn the motivation for their visit, and develop lasting customer relationships.
Answer and direct incoming phone calls with a positive demeanor.
Communicate appointment policy effectively.
Manage customer sign-ins, the appointment book, and customer job folders.
Maintain the bid follow-up system and prepare literature packages.
Address thank-you cards to customers for full-house selections.