Showroom Operations Coordinator

PSW of Arizona LLC•Tucson, AZ

9d•$22 - $24

About The Position

ProSource of Arizona is seeking an organized, upbeat, hands-on Showroom Operations Coordinator to support its showroom, warehouse, and sales team. The coordinator helps keep daily operations organized and moving smoothly while supporting customers, Trade Pro Members, vendors, and teammates. The role contributes to a welcoming showroom, efficient warehouse operations, accurate sales and order administration, and a positive customer experience. The position involves maintaining showroom appearance and product information; assisting with samples, displays, and customer selections; helping receive, organize, and prepare warehouse materials; and supporting Account Managers with customer communications, estimates, sales orders, payments, records, and project tracking. The coordinator also collaborates with staff and leadership, provides backup support where needed, and may help onboard and train new team members. The role is based around showroom and warehouse operations and requires moving throughout both areas, including lifting and moving materials up to 70 pounds with appropriate equipment. The schedule is Monday through Friday, 8 AM to 5 PM; there are no Sunday hours, and Saturdays are by appointment only. Compensation is $22–$24 per hour.

Requirements

High school diploma or equivalent experience.
At least 2 years of experience in sales support, customer service, administration, or operations, or an equivalent combination of relevant work experience and skills.
Excellent communication and interpersonal skills.
Strong organizational skills, attention to detail, and ability to multitask.
Confidence on the phone and a customer-first mindset.
Basic math skills and comfort working with numbers.
Proficiency in Microsoft Office / 365 and ability to learn systems such as RFMS and SharePoint.
Initiative, dependability, flexibility, and willingness to pitch in.
Ability to follow direction, prioritize responsibilities, and work independently as well as on a team.
Ability to stand, walk, bend, and move throughout the showroom and warehouse.
Ability to lift and move materials up to 70 lbs with appropriate equipment.
Positive attitude, strong work ethic, and genuine desire to help the team succeed.

Nice To Haves

Flooring, wholesale, or building materials experience.
Forklift experience.
General warehouse experience.

Responsibilities

Keep the showroom clean, organized, welcoming, and well stocked.
Coordinate product displays, samples, merchandising, and vendor updates.
Maintain accurate product tags, samples, and inventory information.
Assist Members and clients with product samples and selections.
Receive, label, organize, and stock warehouse materials.
Prepare materials for customer pickups and help coordinate vendor deliveries.
Provide friendly, efficient service during customer pickups.
Assist with returns, claims, and inventory organization.
Work alongside the Warehouse Lead and provide backup support when needed.
Partner with Account Managers to keep customer projects moving.
Handle incoming calls, emails, estimates, and customer communications.
Prepare estimates and process approved sales orders, payments, credits, and refunds.
Maintain accurate customer records, project notes, and order information in RFMS.
Monitor open orders and help keep cabinet projects and tracking updated.
Assist with calendars, appointments, returns, warranties, and claims.
Collaborate with Account Managers, showroom personnel, warehouse staff, vendors, and leadership.
Support daily business operations wherever needed.
Help onboard and train new team members when needed.
Take ownership, bring solutions, and support team success.