Shopkeeper Apprentice

Jenis Splendid Ice Creams LLC.•Lexington, KY

About The Position

Jeni’s Splendid Ice Creams is seeking a full-time Shopkeeper Apprentice for its new Lexington, Kentucky team. The role shares the Shopkeeper’s responsibilities, including accounting, scheduling, inventory and ordering, and human resources functions such as hiring, training, development, and performance management of team members. Shopkeeper Apprentices report directly to a Shopkeeper. Depending on the location, they may act as second-in-command at a full shop or first-in-command at a lower-volume or lower-complexity location. They receive ongoing training and development from their Shopkeeper to prepare them to support shops in their market and succeed in a future Shopkeeper role. The position involves variable shifts, including opening, closing, and/or weekend shifts.

Requirements

  • Passion for customer service and the ability to inspire that passion in a team.
  • Strong work ethic, a good heart, and a team-first mentality.
  • Exceptional organizational and time-management skills, including the ability to prioritize and meet competing deadlines.
  • Creative, resourceful, and proactive problem-solving ability.
  • Energetic, positive, and skillful communication.
  • Eagerness to adapt and grow as a leader.
  • Commitment to the well-being of the shop team, community, and surrounding environment.

Responsibilities

  • Handle accounting, scheduling, inventory, and ordering responsibilities.
  • Perform human resources functions, including hiring, training, developing, and managing the performance of team members.
  • Support shop operations as second-in-command at a full shop or first-in-command at a lower-volume or lower-complexity location.
  • Participate in ongoing training and development to prepare for supporting shops in the market and future Shopkeeper opportunities.

Benefits

  • Competitive salary.
  • Monthly bonus potential based on shop performance.
  • Health, dental, and vision insurance.
  • Paid time off, including sick, vacation, and holiday pay.
  • 4% match on 401(k) contributions after three months of employment.
  • One-month paid sabbatical after three years of continuous service.
  • Annual paid day to volunteer for a nonprofit organization.
  • 50% discount at Jeni’s Scoop Shops and online.
  • Career development toward Shopkeeper and beyond.
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