Shop Technician, Rental

Altorfer • East Peoria, IL

13h • Onsite

About The Position

The Shop Technician performs basic maintenance, diagnoses issues, and repairs customer-owned construction and aerial work platform equipment. The role builds and maintains service-oriented relationships with customers, provides customer support, and picks up or delivers equipment when needed. The technician completes service reports and other paperwork before and after repairs and may perform other related duties as assigned.

Most of the work takes place in an equipment shop, with some time in an office environment. The technician may need to move or operate equipment to determine maintenance needs. Shop noise is usually moderate to high. The role requires flexibility to work Saturdays and overtime as needed.

Requirements

• Successful completion of a formal technical training program, preferred; or at least 2 years of related work experience, required.
• Knowledge and clear understanding of gas and diesel engines, hydraulic systems, and electrical systems.
• Computer literacy and proficiency with Microsoft Word, Excel, Access, and Outlook.
• Ability to write professional business communications, including emails, letters, notes, and documentation.
• Self-starter who is well organized and able to work in a fast-paced environment.
• Excellent customer service skills.
• Ability to lift 75 pounds, bend, twist, and climb.
• Valid driver’s license and clean driving record: no more than 2 minor violations in the past 3 years and no major violations in the past 5 years. A Motor Vehicle Report will be performed on the final candidate.

Nice To Haves

• Knowledge of DBS.
• Automotive and industrial maintenance technicians are encouraged to apply.

Responsibilities

• Perform basic maintenance, diagnosis, and repairs on customer-owned construction and aerial work platform equipment.
• Establish and maintain service-oriented working relationships with customers.
• Pick up and deliver equipment when necessary.
• Answer customer calls and questions and provide excellent customer service.
• Complete service reports and other paperwork before and after repairs.
• Move or operate equipment as needed to determine maintenance requirements.
• Perform other related duties as requested or assigned.

Benefits

• Health, dental, vision, disability, and life insurance.
• 401(k) and additional 401(k) contribution.
• Paid holidays.
• Paid parental leave and funeral leave.
• 40 hours of vacation after 1 year of full-time employment.
• 40 hours of sick leave after 1 year of full-time employment.
• Education assistance.
• Personal tool insurance and safety equipment reimbursement.
• Voluntary accident, critical illness, and hospital indemnity insurance; legal assistance; and identity and fraud protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed