Shop Technician - Caldwell, ID

Opifex-Synergy•Caldwell, ID

About The Position

The Shop Technician manages in-shop repair, maintenance, and testing tasks and is responsible for maintaining, repairing, and communicating about equipment located on branch property. The role diagnoses equipment issues, determines solutions, performs inspections and repairs, and helps ensure equipment is safe, reliable, and available to meet customer needs. Duties may include both shop-based tasks and fieldwork at construction sites, equipment yards, transportation routes, and remote job sites. The position requires extensive knowledge of diesel engines and construction equipment, the ability to troubleshoot and repair technical equipment, and the technician’s own tools. The technician must follow company and safety procedures, maintain tools in serviceable condition, complete work orders and other documentation, communicate with coworkers and the technical team, and assist with training other technicians. Travel is required for training and to obtain parts from vendors. The work is physically demanding and involves exposure to heavy machinery, outdoor conditions, uneven terrain, noise, and potentially confined or elevated work areas. Safety equipment must be worn as needed. Candidates must pass a drug test and background check before starting.

Requirements

  • Extensive knowledge of diesel engines and construction equipment.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Must have own tools.
  • Valid driver’s license and acceptable driving record.
  • Ability to work flexible shifts and adapt to changing schedules.
  • Military service may be considered in lieu of education or certification experience, as applicable.
  • Ability to perform physically demanding work, including lifting and maneuvering tools and equipment weighing 50 pounds or more.
  • Ability to bend, squat, kneel, crouch, reach, stand, walk, climb, and work on uneven terrain and at various heights.
  • Fine motor skills and good manual dexterity for handling controls, securing tie-downs, and completing documentation.
  • Ability to safely operate commercial vehicles and remain alert in hazardous driving and yard conditions.
  • Willingness and ability to travel for training and parts acquisition.
  • Successful completion of a drug test and background check before the start date.

Responsibilities

  • Troubleshoot and diagnose equipment to ensure it is in proper working condition.
  • Clean and maintain equipment and conduct safety reviews and pre-delivery inspections.
  • Inspect, diagnose, repair, recondition, and adjust heavy equipment; complete paperwork for assigned equipment.
  • Participate in training programs directed by the Manager.
  • Notify the Manager when shop tools, equipment, or vehicles are unserviceable or unsafe to use.
  • Maintain tools in good working order in accordance with MSHA and OSHA regulations.
  • Complete basic computer tasks, including work orders, parts lookups, and email communication.
  • Communicate with coworkers to keep equipment available and meet customer expectations.
  • Coordinate workflow with schedules.
  • Manage installation, repair, maintenance, and testing tasks at job sites as needed.
  • Produce timely, detailed service reports and use field automation systems.
  • Operate vehicles safely and follow company procedures and protocols.
  • Cooperate with the technical team and share information across the organization.
  • Understand customer requirements and make appropriate recommendations or briefings.
  • Help train and assist other technicians when needed.
  • Travel to locations for training classes or seminars and drive to vendors to obtain parts for assigned repairs.
  • Follow safety protocols and use personal protective equipment as needed.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account (HSA) with company contributions.
  • 401(k) and Roth retirement plans with company matching.
  • Paid time off and company-paid holidays.
  • Company-paid wellness, employee assistance, and discount programs.
  • Annual boot/PPE allowance.
  • Career development and company-paid training.
  • Position may also include tool reimbursement, safety bonuses, profit sharing, and/or commission-earning opportunities.
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