Shop Supervisor

Saia Inc.•Memphis, TN

About The Position

The Shop Supervisor supports day-to-day maintenance operations by overseeing a team of technicians across one or more shifts. The role supervises repair activities, coordinates shop workflows, and ensures compliance with safety and maintenance standards. The supervisor also works with terminal personnel and the parts team to support equipment readiness and repair operations.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Ability to read, write, communicate, and comprehend English to perform job tasks, follow instructions and regulations, communicate with others, and accurately review and complete required documents, reports, and records.

Nice To Haves

At least 5 years of equipment maintenance experience, preferably in a freight or logistics environment.
At least 2 years of experience in a supervisory or lead technician role.
Familiarity with diagnostic software and repair of brake systems, transmissions, and rear ends.
Proficiency with Microsoft Office and relevant maintenance systems.

Responsibilities

Supervise shop technicians by providing coaching, oversight, and daily work direction.
Assist with training, performance development, and discipline of team members.
Monitor shop operations to ensure preventive maintenance and repairs are completed on time and to a high standard.
Coordinate with the parts team to manage inventory and ensure materials are available.
Provide hands-on instruction in diagnostic software, tools, and repair techniques to develop technicians.
Monitor expenses, review trends, and identify cost-saving opportunities.
Collaborate with terminal personnel to prioritize equipment availability and readiness.
Ensure repair orders are properly documented and approved, including vendor and warranty work.